UL
UB Leisure
Claimed Business
UL
AI Review Summary
Based on recent customer reviews, UB Leisure receives high praise for its friendly and knowledgeable sales team, with Eric and Tansey frequently highlighted for exceptional helpfulness and efficient deal processing. Customers appreciate the quality range of motorcycles, jet skis, and off-road vehicles, as well as smooth paperwork and delivery experiences. However, some negative feedback points to significant after-sales service shortcomings, including unresolved mechanical issues on pre-owned vehicles, unreturned service calls, and poor communication during the finance application process.
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
4.4|11 Reviews
Jun '25 - May '26
5(81.8%)
4(0%)
3(0%)
2(9.1%)
1(9.1%)
5(81.8%)
4(0%)
3(0%)
2(9.1%)
1(9.1%)
Frequently Asked Questions About UB Leisure
Based on recent customer reviews, UB Leisure receives high praise for its friendly and knowledgeable sales team, with Eric and Tansey frequently highlighted for exceptional helpfulness and efficient deal processing. Customers appreciate the quality range of motorcycles, jet skis, and off-road vehicles, as well as smooth paperwork and delivery experiences. However, some negative feedback points to significant after-sales service shortcomings, including unresolved mechanical issues on pre-owned vehicles, unreturned service calls, and poor communication during the finance application process.
UB Leisure has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked UB Leisure across 29 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJ
C
Craig
1 reviews | Active since Jan 2020
12 Feb 2026, 07:25
Had a great experien...
Had a great experience dealing with Eric in the purchase of my recent seadoo jet ski, very efficient and helpful and the deal was done and ski delivered on 2 days, all documentation was also sorted with no issues
Helpful (0)
|Replies (0)C
Craig
1 reviews | Active since Jan 2020
12 Feb 2026, 07:25
Had a great experien...
Had a great experience dealing with Eric in the purchase of my recent seadoo jet ski, very efficient and helpful and the deal was done and ski delivered on 2 days, all documentation was also sorted with no issues
0
Replies (0)A
André
1 reviews | Active since Jan 2020
11 Feb 2026, 17:58
Eric at UB Leisure is very helpfull and provides great customer service
Eric at UB Leisure is very helpfull and provides great customer service. They sell good quality bikes and you get what you pay for. I won't shop anywhere else.
Helpful (0)
|Replies (0)A
André
1 reviews | Active since Jan 2020
11 Feb 2026, 17:58
Eric at UB Leisure is very helpfull and provides great customer service
Eric at UB Leisure is very helpfull and provides great customer service. They sell good quality bikes and you get what you pay for. I won't shop anywhere else.
0
Replies (0)DJVR
Dani'lle Janse Van Rensburg
1 reviews | Active since Jan 2020
9 Feb 2026, 13:15
Tansey and Isabella at UB Lesiure🥇
My fiancé and I were blessed enough to visit UB Leisure Pretoria yesterday, and we walked out with quality off-road motorcycles and an unforgettable experience. From the moment we arrived, the service was exceptional. Tansey, our salesman, was incredibly patient and took the time to walk us through the off-road options, ensuring we found exactly what we were looking for. He answered all our questions thoroughly and even offered us drinks while we waited, which really made us feel welcome. Isabella assisted us throughout the entire application process and truly went above and beyond by arranging the most affordable insurance for us. Her professionalism and dedication made the process smooth and stress-free. From the kind receptionist, to the helpful salesman, and the amazing finance lady, we can honestly say we would recommend UB Leisure Pretoria any time of the day. The delivery was absolutely exceptional and is definitely a forever memory made. They offer an incredible range of options, from new to used, with something for everyone. Thank you, UB Leisure Pretoria!
Helpful (0)
|Replies (0)DJVR
Dani'lle Janse Van Rensburg
1 reviews | Active since Jan 2020
9 Feb 2026, 13:15
Tansey and Isabella at UB Lesiure🥇
My fiancé and I were blessed enough to visit UB Leisure Pretoria yesterday, and we walked out with quality off-road motorcycles and an unforgettable experience. From the moment we arrived, the service was exceptional. Tansey, our salesman, was incredibly patient and took the time to walk us through the off-road options, ensuring we found exactly what we were looking for. He answered all our questions thoroughly and even offered us drinks while we waited, which really made us feel welcome. Isabella assisted us throughout the entire application process and truly went above and beyond by arranging the most affordable insurance for us. Her professionalism and dedication made the process smooth and stress-free. From the kind receptionist, to the helpful salesman, and the amazing finance lady, we can honestly say we would recommend UB Leisure Pretoria any time of the day. The delivery was absolutely exceptional and is definitely a forever memory made. They offer an incredible range of options, from new to used, with something for everyone. Thank you, UB Leisure Pretoria!
0
Replies (0)CB
H
A
J
Jacqueline
1 reviews | Active since Jan 2020
29 Jan 2026, 11:59
Great service from friendly knowlegeable sales staff
Great service from friendly knowlegeable sales staff. Eric was super helpfull and answered all our qustions.
Helpful (0)
|Replies (0)J
Jacqueline
1 reviews | Active since Jan 2020
29 Jan 2026, 11:59
Great service from friendly knowlegeable sales staff
Great service from friendly knowlegeable sales staff. Eric was super helpfull and answered all our qustions.
0
Replies (0)