Ubank
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Ubank
Ubank has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Ubank across 91 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencelJ
luis J
1 reviews | Active since Jan 2020
24 Sept 2025, 16:35
I never thought I’d get my money back, but this firm proved me wrong
I invested in a platform and every time I tried to withdraw, they kept asking me to invest more money before I could access my own funds. It became clear that they didn’t care about customer service or helping me resolve my withdrawal issues. I almost gave up until I found Alpha Recovery Firm. They took the time to listen, explained the process clearly, and worked step by step until I was able to recover my lost funds. I truly appreciate their patience, professionalism, and dedication. If you’re struggling with lost funds or withdrawal problems, I highly recommend reaching out to them. Email ➝ alpharecoveryfirm @ gmail . com WhatsApp ➝ +1 › 912 › 802 › 9426
Helpful (0)
|Replies (0)lJ
luis J
1 reviews | Active since Jan 2020
24 Sept 2025, 16:35
I never thought I’d get my money back, but this firm proved me wrong
I invested in a platform and every time I tried to withdraw, they kept asking me to invest more money before I could access my own funds. It became clear that they didn’t care about customer service or helping me resolve my withdrawal issues. I almost gave up until I found Alpha Recovery Firm. They took the time to listen, explained the process clearly, and worked step by step until I was able to recover my lost funds. I truly appreciate their patience, professionalism, and dedication. If you’re struggling with lost funds or withdrawal problems, I highly recommend reaching out to them. Email ➝ alpharecoveryfirm @ gmail . com WhatsApp ➝ +1 › 912 › 802 › 9426
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Andrea M
1 reviews | Active since Jan 2020
10 Aug 2024, 10:25
Tyme bank cards not working again!!!!!!
Once again for the second time in as many months I have been left embarrassed in a retail shop when my Tyme bank card was declined. I checked my balance and the money was available so I drove to a ATM to draw money and that was declined too. I can't even use my banking app either. When contacting customer care O was told "we are experiencing a technical problems" well Tyme bank you are becoming one big technical error after another. I closed my account.
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Andrea M
1 reviews | Active since Jan 2020
10 Aug 2024, 10:25
Tyme bank cards not working again!!!!!!
Once again for the second time in as many months I have been left embarrassed in a retail shop when my Tyme bank card was declined. I checked my balance and the money was available so I drove to a ATM to draw money and that was declined too. I can't even use my banking app either. When contacting customer care O was told "we are experiencing a technical problems" well Tyme bank you are becoming one big technical error after another. I closed my account.
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Noluyolo M
1 reviews | Active since Jan 2020
2 Jun 2024, 08:28
Painful and bad service
My mother passed away in 2021 and had an account with Ubank of which there's monies on that account. I then went and submitted all the required documents so I can claim but up until today I have not received any assistance, whenever I got there I get sent from pillar to post. The query is only attended by 1 person so if she's not there no one else assists. It's a painful process dealing with the loss of your loved one so you don't need any pain to deal with. The last day I went there was on the 01/06/2024 before that it was on the 28/05/2024.then I was told that the lady will send an email but when I went yesterday the 01/02/2024 the lady was not there so I couldn't get any assistance.
Helpful (0)
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Noluyolo M
1 reviews | Active since Jan 2020
2 Jun 2024, 08:28
Painful and bad service
My mother passed away in 2021 and had an account with Ubank of which there's monies on that account. I then went and submitted all the required documents so I can claim but up until today I have not received any assistance, whenever I got there I get sent from pillar to post. The query is only attended by 1 person so if she's not there no one else assists. It's a painful process dealing with the loss of your loved one so you don't need any pain to deal with. The last day I went there was on the 01/06/2024 before that it was on the 28/05/2024.then I was told that the lady will send an email but when I went yesterday the 01/02/2024 the lady was not there so I couldn't get any assistance.
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Aphiwe D
1 reviews | Active since Jan 2020
2 Apr 2024, 20:46
Bad service from Capitec Bank
Capitec blocked my account without notifying me in 2018. I went to their branch several times I don't get valid reason for my account to be blocked they can't unblocked it either. I will appreciate if they can be professional enough and assist me with my account
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Aphiwe D
1 reviews | Active since Jan 2020
2 Apr 2024, 20:46
Bad service from Capitec Bank
Capitec blocked my account without notifying me in 2018. I went to their branch several times I don't get valid reason for my account to be blocked they can't unblocked it either. I will appreciate if they can be professional enough and assist me with my account
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Luthando A
1 reviews | Active since Jan 2020
23 Jan 2024, 14:56
Worst service ever from this branch.
Worst service ever in your Rustenburg CBD branch,honestly nobody knows anything and for the first time ever I found myself in a bank for 3 full hours because people cannot trace where funds deposited into an account went to...what a shame to a bank that has sustained our fathers and elders who are in the mining sector
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Luthando A
1 reviews | Active since Jan 2020
23 Jan 2024, 14:56
Worst service ever from this branch.
Worst service ever in your Rustenburg CBD branch,honestly nobody knows anything and for the first time ever I found myself in a bank for 3 full hours because people cannot trace where funds deposited into an account went to...what a shame to a bank that has sustained our fathers and elders who are in the mining sector
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Replies (0)OM
Oamemang M
1 reviews | Active since Jan 2020
23 Oct 2023, 14:19
Bad customer service
This bank service is very poor always system down you can't deposit on the atmosphere staff attitude of a bank manager is very poor and rude towards customer's
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Oamemang M
1 reviews | Active since Jan 2020
23 Oct 2023, 14:19
Bad customer service
This bank service is very poor always system down you can't deposit on the atmosphere staff attitude of a bank manager is very poor and rude towards customer's
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Replies (0)GH
Gigi H
1 reviews | Active since Jan 2020
17 Sept 2023, 08:59
Excellent service from Valley.
Capitec bank Tzaneng mall. The consultant named Valley gave us such excellent service. It was fast and he was real friendly, hd answered all our questions and assisted us from start toend without a problem. Thank you for you amazing and ftiendly service
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Gigi H
1 reviews | Active since Jan 2020
17 Sept 2023, 08:59
Excellent service from Valley.
Capitec bank Tzaneng mall. The consultant named Valley gave us such excellent service. It was fast and he was real friendly, hd answered all our questions and assisted us from start toend without a problem. Thank you for you amazing and ftiendly service
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Replies (0)