Uber one

Based on recent customer reviews, Uber One is facing serious dissatisfaction from South African customers, with the overwhelming majority expressing frustration. A recurring theme is unauthorised monthly debits, with customers consistently mentioning being enrolled into the subscription without clear consent and struggling to cancel. Many report that even after cancellation requests, deductions continue, sometimes shifting to alternate cards on file. Customers also raise concerns about unhelpful in-app support, looping bot interactions, and a lack of accessible human assistance. Driver conduct issues, including double charging and safety concerns, further compound the negative experience.