Thank you for reaching out. I’m truly sorry to hear about your experience, and I understand how concerning this situation must be for you. To assist you properly and escalate this matter to our Compliance Department, we urgently need the following details so we can investigate your case:
- Your full name
- Your registered Ubuntu Markets email address
- Any proof of payment or communication you may have
- A contact number where our team can reach you
Please be aware that Ubuntu Markets does
not process withdrawals through account managers, and we take allegations of misconduct very seriously. Once we receive the information above, our Compliance team will open a formal investigation and reach out to you directly.
Thank you for your patience — we are here to help and ensure this is resolved correctly.