Udemy
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Udemy has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Udemy across 29 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had over 10 courses I had bought on Udemy years ago (since 2018 or so). These were supposed to be lifetime access. I had complete one or two and has started others. Recently I logged into my account to find none of my courses - no record of any; nothing in my wish list either. I checked the archives and nothing. I would like to have all my courses back otherwise refund.
1 reviews | Active since Jan 2020
I had over 10 courses I had bought on Udemy years ago (since 2018 or so). These were supposed to be lifetime access. I had complete one or two and has started others. Recently I logged into my account to find none of my courses - no record of any; nothing in my wish list either. I checked the archives and nothing. I would like to have all my courses back otherwise refund.
1 reviews | Active since Jan 2020
I never signed up for these courses. 5 debit orders have left my bank account in the last 24 hours. No email contact. Disastrous. I will ensure they are sued immediately
1 reviews | Active since Jan 2020
I never signed up for these courses. 5 debit orders have left my bank account in the last 24 hours. No email contact. Disastrous. I will ensure they are sued immediately
1 reviews | Active since Jan 2020
Content seems to be great, unfortunately seems extremely unprofessional, one chapter the lectures voice will be clear, next chapter its very poor and ****led and so it goes on through the modules, not impressed!
1 reviews | Active since Jan 2020
Content seems to be great, unfortunately seems extremely unprofessional, one chapter the lectures voice will be clear, next chapter its very poor and ****led and so it goes on through the modules, not impressed!
1 reviews | Active since Jan 2020
Purchased a course in December 24 and went in this week to start it. The course had been removed. I contacted Udemy who sent an explanation as to why the course had been removed and immediately refunded me the payment. Outstanding service!!!! Thanks Jack at support.
1 reviews | Active since Jan 2020
Purchased a course in December 24 and went in this week to start it. The course had been removed. I contacted Udemy who sent an explanation as to why the course had been removed and immediately refunded me the payment. Outstanding service!!!! Thanks Jack at support.
1 reviews | Active since Jan 2020
I am so thankful for the amazing digital marketing course I took on Udemy, taught by Pooya. It was one of their mega courses, and it provided me with so much valuable insight and practical knowledge. Pooya's lectures were well-structured, easy to follow, and incredibly helpful for understanding the complexities of digital marketing. I highly recommend Udemy and Pooya’s courses to anyone looking to learn new skills or expand their knowledge. Thank you, Udemy, for such a great learning experience!
1 reviews | Active since Jan 2020
I am so thankful for the amazing digital marketing course I took on Udemy, taught by Pooya. It was one of their mega courses, and it provided me with so much valuable insight and practical knowledge. Pooya's lectures were well-structured, easy to follow, and incredibly helpful for understanding the complexities of digital marketing. I highly recommend Udemy and Pooya’s courses to anyone looking to learn new skills or expand their knowledge. Thank you, Udemy, for such a great learning experience!
1 reviews | Active since Jan 2020
To anyone who may have had a negative experience with Udemy/udemy.com, I offer these words of advice, as someone who has successfully completed three or four courses, and is in the middle of two others: 1. REMEMBER, UDEMY IS A PLATFORM. Just like Facebook, YouTube, Instagram, etc, the content is only as good as the creator. If you can't preview the course before you purchase, it's probably not worth purchasing. 2. WAIT FOR THE SALES. There are constantly sales on courses on Udemy. Sign up on the platform, enter the types of things you are interested in learning about, and WAIT. There's no point paying R1,500 (or more!) for a course that will eventually go on sale for R200, R220, etc. 3. UDEMY.COM (by and large) DOES NOT OFFER QUALIFICATIONS. It's about developing yourself as a person. Those are the types of courses you should be looking for on Udemy. 4. YOU HAVE A 30-DAY WINDOW TO CLAIM A MONEY-BACK GUARANTEE ON JUST ABOUT ANY COURSE. Unless that course was purchased with Udemy credits (in which case your refund will be in terms of credits), you were gifted your course, and in terms of a few other scenarios. 5. SOME OF THE LECTURERS ARE EXTREMELY BORING. You won't know that until you get into the course material. 6. SOME OF THE LECTURERS MAY APPEAR EXTREMELY BORING, BUT ARE ACTUALLY GREAT. Again, you won't know that until you get into the course material. Other than that, my experience of Udemy has been great. You just have to make sure that the course you pick is of interest to you. And, as a tip, take notes as you go through the lectures. That's it from me...
1 reviews | Active since Jan 2020
To anyone who may have had a negative experience with Udemy/udemy.com, I offer these words of advice, as someone who has successfully completed three or four courses, and is in the middle of two others: 1. REMEMBER, UDEMY IS A PLATFORM. Just like Facebook, YouTube, Instagram, etc, the content is only as good as the creator. If you can't preview the course before you purchase, it's probably not worth purchasing. 2. WAIT FOR THE SALES. There are constantly sales on courses on Udemy. Sign up on the platform, enter the types of things you are interested in learning about, and WAIT. There's no point paying R1,500 (or more!) for a course that will eventually go on sale for R200, R220, etc. 3. UDEMY.COM (by and large) DOES NOT OFFER QUALIFICATIONS. It's about developing yourself as a person. Those are the types of courses you should be looking for on Udemy. 4. YOU HAVE A 30-DAY WINDOW TO CLAIM A MONEY-BACK GUARANTEE ON JUST ABOUT ANY COURSE. Unless that course was purchased with Udemy credits (in which case your refund will be in terms of credits), you were gifted your course, and in terms of a few other scenarios. 5. SOME OF THE LECTURERS ARE EXTREMELY BORING. You won't know that until you get into the course material. 6. SOME OF THE LECTURERS MAY APPEAR EXTREMELY BORING, BUT ARE ACTUALLY GREAT. Again, you won't know that until you get into the course material. Other than that, my experience of Udemy has been great. You just have to make sure that the course you pick is of interest to you. And, as a tip, take notes as you go through the lectures. That's it from me...
1 reviews | Active since Jan 2020
You cant get hold of anybody . It keeps directing you to questions and answers . Emails return . I have requested a refund . They have give me credits. Can't find a human to speak to .
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