TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Ultra-Pet has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Ultra-Pet across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
WARNING!!!! DO NOT BUY PRODUCTS MANUFACTURED BY ULTRA PET!!! ON MORE THAN ONE OCCASSION THEY HAVE RELEASED EXTREMELY HARMFUL BATCHES OF VARIOUS DOG FOOD PRODUCTS INTO THE MARKET RATHER THAN DESTROYING THEM!!! AND IN THEIR CURRENT POST THEY HAVE RESORTED TO LYING TO PURHCASERS OF THEIR PRODUCTS BY SAYING THESE POISONOUS BATCHES WERE ****** AND OF COURSE THE VARIOUS SUPPLIERS OF THERE PRODUCTS ARE NOW IMPLICATED FOR BUYING ****** STOCK. MASTER STROKE BY ULTRA PET POISON OUR FUR CHILDREN AND THEN SHIFT THE BLAME ONTO THEIR CUSTOMERS FOR BUYING ****** STOCK. IF THEY HAD DESTROYED THESE POISONOUS BATCHES NO ONE WOULD HAVE " ******" THEM , LIES COMPOUND GROSS NEGLIGENCE ULTRA PET. BEWARE OF ULTRA PET PRODUCTS!!!
1 reviews | Active since Jan 2020
WARNING!!!! DO NOT BUY PRODUCTS MANUFACTURED BY ULTRA PET!!! ON MORE THAN ONE OCCASSION THEY HAVE RELEASED EXTREMELY HARMFUL BATCHES OF VARIOUS DOG FOOD PRODUCTS INTO THE MARKET RATHER THAN DESTROYING THEM!!! AND IN THEIR CURRENT POST THEY HAVE RESORTED TO LYING TO PURHCASERS OF THEIR PRODUCTS BY SAYING THESE POISONOUS BATCHES WERE ****** AND OF COURSE THE VARIOUS SUPPLIERS OF THERE PRODUCTS ARE NOW IMPLICATED FOR BUYING ****** STOCK. MASTER STROKE BY ULTRA PET POISON OUR FUR CHILDREN AND THEN SHIFT THE BLAME ONTO THEIR CUSTOMERS FOR BUYING ****** STOCK. IF THEY HAD DESTROYED THESE POISONOUS BATCHES NO ONE WOULD HAVE " ******" THEM , LIES COMPOUND GROSS NEGLIGENCE ULTRA PET. BEWARE OF ULTRA PET PRODUCTS!!!
1 reviews | Active since Jan 2020
I have been logging purchases on the ultra plus site. I was offered a buy one get one free bag of kitten food. One of the options was that if you buy ultra pet products online you could complete the form and send it to support@ult*****t.co.za and they would send a unique code back. I did exactly as instructed and they rep**** with "this is only offered in stores". So basically they refuse to make good on exactly what their forms say they would. Disgusting customer service!
1 reviews | Active since Jan 2020
I have been logging purchases on the ultra plus site. I was offered a buy one get one free bag of kitten food. One of the options was that if you buy ultra pet products online you could complete the form and send it to support@ult*****t.co.za and they would send a unique code back. I did exactly as instructed and they rep**** with "this is only offered in stores". So basically they refuse to make good on exactly what their forms say they would. Disgusting customer service!
1 reviews | Active since Jan 2020
I have been using Ult*****t , Superwoof for all my dogs for the last 18 months, my dogs are in top condition, and the Accidental Insurance, if your dogs are on the Superwoof food are excellent. The accidental insurance is underwritten by Dotsure. They provide excellent insurance and I unfortunately had to register two separate, claims, which were signed by my VET. The money was paid in my account within 48 hours. There are very few dogfood manufacturers that provides excellent food where you get automatic accidental insurance, by just using their product. Thank you Ult*****t and Dotsure, this is excellent.
1 reviews | Active since Jan 2020
I have been using Ult*****t , Superwoof for all my dogs for the last 18 months, my dogs are in top condition, and the Accidental Insurance, if your dogs are on the Superwoof food are excellent. The accidental insurance is underwritten by Dotsure. They provide excellent insurance and I unfortunately had to register two separate, claims, which were signed by my VET. The money was paid in my account within 48 hours. There are very few dogfood manufacturers that provides excellent food where you get automatic accidental insurance, by just using their product. Thank you Ult*****t and Dotsure, this is excellent.
1 reviews | Active since Jan 2020
I have been buying dog food from Ult****t, through their distributors for the last 12 months. Their dog foods are excellent , but I constantly battle to order food, because they are out of stock. This is unacceptable!
1 reviews | Active since Jan 2020
I have been buying dog food from Ult****t, through their distributors for the last 12 months. Their dog foods are excellent , but I constantly battle to order food, because they are out of stock. This is unacceptable!
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