UNPROFESSIONAL SERVICE

I sent the below email to: support@ultralink.co.za date: 26 Jun 2024, 17:17 on the below mail, and have to date note received any feedback response via return mail or telephone call regarding my complaint/problem. I also contacted them on their number, but no answer.

Get in touch : Unit 2 CDE, Premium Park 362 Roan Cres, Corporate Park North, Johannesburg, 1685

: support@ultralink.co.za

: +2786 006 1046

This is of the upmost disgusting professional service that I have received, and will now be returning the unit for a refund, of which could have possibly been dealt with and solved with prompt feedback time.

Hi,

I have the Ultralink router code MAC ********* - IN-**********, scan # ]C******* for my TV, and the light went from "GREEN" to "RED" and has now frozen for 2-days now.

I have done everything according to the instructions to no avail. My internet and wi-fi is working on all my other devices, and perhaps there is something wrong with the router device.

I please need help and guidance, as I am unable to watch TV.

Looking forward to hearing from you.

Regards,