Think three times before using unique louvres

Approximately two years ago I needed a quote for an adjustable adjustable louvre for my patio outside. I proceeded to get two quotes one from unique louvres and one from suntek the unique louvre quote was cheaper by R10 000 and since suntek's rep was unable to justify the difference I proceeded with unique louvre. I now have discovered why they are so much cheaper. 1) They say that they powder coat the steel used, well the powder coating is now peeling after 18months,when i contacted them recently I was told that they did have issues with the powder coater's at the time ,however, they will not make good for two reasons the first being that I would be without a louvre for more than one week and secondly , I still owe them around R700 which to this day i have not an invoice for, and be warned you need to follow up diligently for a receipt after the work has been completed, as you can guess I didn't receive one. 2) The louvres are made from it seems to be bent steel as opposed to profiled steel which is supposed to be powder coated but that too is just touched up with with spray paint to cover the scratch marks of which there were many. 3) The drainage gutters installed are not sufficient to cope with the water flow off of the louvres. 4) The sales rep responsible and the lady at the office are masters of reasons why they cant get the job done no matter how often you try to call.

If anyone is doubting what i am saying you can call me and I can show you the product of the work .