Over Promise Under deliver

I am very disappointment in the treatments this company gave us. Over Promise and under Deliver from the sales rep Kyle Badenhorst, he come out to our house we explained to him what is wrong he climbed on our roof and said he know exactly what to do here and wat to do to stop the leaks on our our . After almost waiting a month after I paid the full balance they came to fix my roof. After the technician was there my roof still leaked they came back for a second time they said the fixed the problem but my roof still leaks. I have send numerous messages to there Kyle and he does not respond I send him a message again asking who is going to respond to my messages he then said as soon as he is at the office he will phone me guess what he did not phone me back . Kyle is very unprofessional in what he is doing he after sales is pathetic. I would definitely not recommend them coming out to any house or business for any type of repairs . I only wish I did read there very very bad reviews before using them . PLEEEEEEEAAAAAASE STAY AWAY FROM THIS COMPANY AND SALES REP DONT GET CAUGHT IS THERE FLASE PROMISES .