Universal Kitchens
Verified Business
|4.7|31 Reviews (last 12 months)|Responds in 326h 58m
Universal Kitchens
Verified Business
|4.7
31 Reviews (last 12 months)
Responds in 326h 58m
AI Review Summary
Based on recent customer reviews, Universal Kitchens is consistently praised for delivering high quality kitchen, BIC, and vanity installations across multiple branches including Paarl, George, and Cape Town. Customers regularly highlight thoughtful design consultations, professional installation teams, clear communication, and reasonable pricing. Many reviewers mention returning for repeat projects and recommending the team to others. A recurring theme is responsive after-sales support when snags arise. However, some clients describe frustrations with execution delays, late arrivals on site, and slow follow-through on defects, particularly on larger or more remote projects.
Performance(last 12 months):
TrustIndex
6.8
Ranking
#10
in Home Services
Reply Time
326h 58m
NPS Score
62
Recommended: Very Likely
Frequently Asked Questions About Universal Kitchens
What do customers say about Universal Kitchens?
Based on recent customer reviews, Universal Kitchens is consistently praised for delivering high quality kitchen, BIC, and vanity installations across multiple branches including Paarl, George, and Cape Town. Customers regularly highlight thoughtful design consultations, professional installation teams, clear communication, and reasonable pricing. Many reviewers mention returning for repeat projects and recommending the team to others. A recurring theme is responsive after-sales support when snags arise. However, some clients describe frustrations with execution delays, late arrivals on site, and slow follow-through on defects, particularly on larger or more remote projects.
Is Universal Kitchens trustworthy?
Recent reviews (31)
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