U
UNIWISP
Claimed Business
U
Performance(last 12 months):
Ranked In Internet & Telecoms
#36NPS Score
0Unlikely
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJD
WL
Whale L
1 reviews | Active since Jan 2020
31 May 2025, 12:13
Non-existing service
Service is non-existent. We have been loyal customers for 7 years, but will now move to another ISP. We have an issue with coverage and streaming speed, and just need some attention to our peoblem - no luck.
Helpful (0)
|Replies (0)WL
Whale L
1 reviews | Active since Jan 2020
31 May 2025, 12:13
Non-existing service
Service is non-existent. We have been loyal customers for 7 years, but will now move to another ISP. We have an issue with coverage and streaming speed, and just need some attention to our peoblem - no luck.
0
Replies (0)AN
Ayanda N
1 reviews | Active since Jan 2020
10 Jul 2024, 10:48
A nightmare
UNIWISP Delmas started amazing - fantastic installation team, helpful staff. Now it's a nightmare. Staff turnover means zero support, constant connection issues, and forget after-hours help. My once-reliable connection is a source of frustration. Huge disappointment. Look elsewhere for dependable fiber internet! P.S. Dream team, we miss you!
Helpful (0)
|Replies (0)AN
Ayanda N
1 reviews | Active since Jan 2020
10 Jul 2024, 10:48
A nightmare
UNIWISP Delmas started amazing - fantastic installation team, helpful staff. Now it's a nightmare. Staff turnover means zero support, constant connection issues, and forget after-hours help. My once-reliable connection is a source of frustration. Huge disappointment. Look elsewhere for dependable fiber internet! P.S. Dream team, we miss you!
0
Replies (0)M
Maria
1 reviews | Active since Jan 2020
30 Jun 2024, 06:54
Good morning a coupl...
Good morning a couple of months ago I posted a bad comment about Uniwisp I would like to apologize it was done out of anger because of a personal matter Uniwisp is a very professional honest and helpful company that goes the extra mile for their customers
Helpful (0)
|Replies (0)M
Maria
1 reviews | Active since Jan 2020
30 Jun 2024, 06:54
Good morning a coupl...
Good morning a couple of months ago I posted a bad comment about Uniwisp I would like to apologize it was done out of anger because of a personal matter Uniwisp is a very professional honest and helpful company that goes the extra mile for their customers
0
Replies (0)IZ
Ilze Z
1 reviews | Active since Jan 2020
21 Nov 2023, 07:22
Not paying back my money!
After cancellation of my contract and all monies due to them was paid i discovered on 01 November 2023 that they Never stopped my debit order from their side and money was deducted from my account. I logged a query with proof of deductions to them and they rep**** on 02 November that they will wait for the payment to reflect and they will pay back the money. I left it until 14 November 2023 where i did a follow up and they informed me that it should be paid in that same week. On 16 November 2023 i did a follow up and no response was received, again on 17 November i did a follow up and again no response, so i called the technician manager and he did a follow up where they answered him but till date nothing to me, I even did another follow up on 20 November 2023 and it is now the 21st of November and still no response. They are quick to take your money but slow to give it back even when it was because of their negligence. Because of this i will not be recommending them to anyone!!
Helpful (0)
|Replies (0)IZ
Ilze Z
1 reviews | Active since Jan 2020
21 Nov 2023, 07:22
Not paying back my money!
After cancellation of my contract and all monies due to them was paid i discovered on 01 November 2023 that they Never stopped my debit order from their side and money was deducted from my account. I logged a query with proof of deductions to them and they rep**** on 02 November that they will wait for the payment to reflect and they will pay back the money. I left it until 14 November 2023 where i did a follow up and they informed me that it should be paid in that same week. On 16 November 2023 i did a follow up and no response was received, again on 17 November i did a follow up and again no response, so i called the technician manager and he did a follow up where they answered him but till date nothing to me, I even did another follow up on 20 November 2023 and it is now the 21st of November and still no response. They are quick to take your money but slow to give it back even when it was because of their negligence. Because of this i will not be recommending them to anyone!!
0
Replies (0)JG
Jeffrey G
1 reviews | Active since Jan 2020
19 Oct 2023, 12:28
Expensive and slow speed
Be very careful when signing a contract with Uniwisp especially for Delmas and outlying areas. Your internet speed is slow and you do not get what you pay for. Also remember that even if your internet is not working well and you are not happy with them, you still have to give 90 days notice before the end of a 12 month term or they will charge you 3 months cancellation fee.
Helpful (0)
|Replies (0)JG
Jeffrey G
1 reviews | Active since Jan 2020
19 Oct 2023, 12:28
Expensive and slow speed
Be very careful when signing a contract with Uniwisp especially for Delmas and outlying areas. Your internet speed is slow and you do not get what you pay for. Also remember that even if your internet is not working well and you are not happy with them, you still have to give 90 days notice before the end of a 12 month term or they will charge you 3 months cancellation fee.
0
Replies (0)AN
Ayanda N
1 reviews | Active since Jan 2020
8 Mar 2023, 09:16
UNIWISP Delmas
I recently had fiber internet installed at my home, and I cannot express how impressed I am with the service that I received from the UNIWISP Delmas. The installation team was extremely professional and efficient, and the installation itself was done with great care and attention to detail. The installation was so neat, you could hardly tell that any work had been done. The team went above and beyond to ensure that everything went smoothly, and they took the time to explain everything to me and answer any questions that I had. The salesperson and branch manager were also incredibly helpful and responsive, and I felt like they genuinely cared about my experience as a customer. Even after the installation was completed, the branch went out of their way to make sure that I was completely satisfied with the service. They were available after hours and were always happy to help me with any issues or concerns that I had. Overall, I am extremely impressed with the level of service that I received from this company. I would recommend their services to anyone looking for a reliable and professional fiber internet provider. Thank you so much to the installation team, salesperson, and branch manager for making my experience such a positive one.
Helpful (0)
|Replies (0)AN
Ayanda N
1 reviews | Active since Jan 2020
8 Mar 2023, 09:16
UNIWISP Delmas
I recently had fiber internet installed at my home, and I cannot express how impressed I am with the service that I received from the UNIWISP Delmas. The installation team was extremely professional and efficient, and the installation itself was done with great care and attention to detail. The installation was so neat, you could hardly tell that any work had been done. The team went above and beyond to ensure that everything went smoothly, and they took the time to explain everything to me and answer any questions that I had. The salesperson and branch manager were also incredibly helpful and responsive, and I felt like they genuinely cared about my experience as a customer. Even after the installation was completed, the branch went out of their way to make sure that I was completely satisfied with the service. They were available after hours and were always happy to help me with any issues or concerns that I had. Overall, I am extremely impressed with the level of service that I received from this company. I would recommend their services to anyone looking for a reliable and professional fiber internet provider. Thank you so much to the installation team, salesperson, and branch manager for making my experience such a positive one.
0
Replies (0)DN
Daniel N
1 reviews | Active since Jan 2020
11 Nov 2022, 18:03
Bad bad bad
Bad bad service ...... forever off line Lost of connection and then bad excuses why theres a problem and that the problem will be address to the nexted day. Im really feed up of this now. 3 times in just one week. Pay for a service which never seems to provide.
Helpful (0)
|Replies (0)DN
Daniel N
1 reviews | Active since Jan 2020
11 Nov 2022, 18:03
Bad bad bad
Bad bad service ...... forever off line Lost of connection and then bad excuses why theres a problem and that the problem will be address to the nexted day. Im really feed up of this now. 3 times in just one week. Pay for a service which never seems to provide.
0
Replies (0)