UF
uShaka Flats
Unclaimed Business
UF
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Eunice N
1 reviews | Active since Jan 2020
22 Feb 2018, 09:51
UNFAIR BUSINESS PRACTICE WHICH DOESNT CONSIDER FIVE DAYS COOLING OFF PERIOD
I booked an apartment on 6 Feb 2018 via booking.com and cancelled that booking following day due to unforeseen circumstances. But to my amazement they debited my account on the 11Feb. I called them instantly and Shaida referred me to Goodness who after checking her books realised they debited without verifying cancellations. I requested her to reverse the R2000 debited and said she must firstly speak to her boss for permission. because she might reverse it and the bank can also reverse it. I wend to FNB for assistance and filled in the reversal form. To my amazement FNB couldn't effect a reversal due to the fact that according to the cancellation it indicated the entire amount to be paid not the deposit I paid. Ushaka is currently sending me from pillar to post. What can I get back my money
Helpful (0)
|Replies (0)EN
Eunice N
1 reviews | Active since Jan 2020
22 Feb 2018, 09:51
UNFAIR BUSINESS PRACTICE WHICH DOESNT CONSIDER FIVE DAYS COOLING OFF PERIOD
I booked an apartment on 6 Feb 2018 via booking.com and cancelled that booking following day due to unforeseen circumstances. But to my amazement they debited my account on the 11Feb. I called them instantly and Shaida referred me to Goodness who after checking her books realised they debited without verifying cancellations. I requested her to reverse the R2000 debited and said she must firstly speak to her boss for permission. because she might reverse it and the bank can also reverse it. I wend to FNB for assistance and filled in the reversal form. To my amazement FNB couldn't effect a reversal due to the fact that according to the cancellation it indicated the entire amount to be paid not the deposit I paid. Ushaka is currently sending me from pillar to post. What can I get back my money
0
Replies (0)