USIZO
TrustIndex
0
Score
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I appointed this company to assist with some labor issues. Mr Louw van Zyl was supposed to prepare when on holiday for 6 weeks in April/May 2023. On returning we had an appointment, which was cancelled on my way to his office. Since then I have been ignored for weeks on end with feeble excuses. In September I again gave him a direct instruction. A month later no response. Finally he returned my messages/calls by saying his laptop was in for a service. Surely he can see his e-mails on his phone as well or can at least let his customers know that it is difficult to reach him. He works on a retainer of R1800 for 3 hours per month or otherwise R600 per hour. I paid him R6000 on a contingency basis, didn't get my money's worth and he is not following instructions. I asked for a breakdown of the time spent on my case and want the rest reimbursed. No response again. How do I move forward?
1 reviews | Active since Jan 2020
I appointed this company to assist with some labor issues. Mr Louw van Zyl was supposed to prepare when on holiday for 6 weeks in April/May 2023. On returning we had an appointment, which was cancelled on my way to his office. Since then I have been ignored for weeks on end with feeble excuses. In September I again gave him a direct instruction. A month later no response. Finally he returned my messages/calls by saying his laptop was in for a service. Surely he can see his e-mails on his phone as well or can at least let his customers know that it is difficult to reach him. He works on a retainer of R1800 for 3 hours per month or otherwise R600 per hour. I paid him R6000 on a contingency basis, didn't get my money's worth and he is not following instructions. I asked for a breakdown of the time spent on my case and want the rest reimbursed. No response again. How do I move forward?
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