unhappy bride

I got married on 14th of April this year and Andile Skhakhane the owner of Uthasho Photography was taking pictures at my wedding and the agreement was in 3 months i will get my pictures but i havent. I paid him in advance the full amount of 12000 in January and i still have proof of payment. Since the wedding he has been communicating with me until July i called him and asked him about my photos and he said they still at the printers...Since then i have been the one calling / texting him most to not prevail.

I have asked him for my refund and gave him my banking details because its obvious he doesn't have photos but he hasn't refunded me regarding that. On the 29th of Septemver this my husbands friend had a thanksgiving party and he has already delivered his photos but not mines all I get is they are still at the printers

please help me get my 12000 back from UAndile Skhakhane.