Van Heerden Thabazimbi is delivering beyond excellence customer experience

This is the best store in town,Van Heerden Thabazimbi is customer centric,when you visit that pharmacy its like they compete on giving only the best they can,from the Manager (Martinet) to the cashiers even the delivery guy Andrew,he’ll greet you with a warm welcoming smile from the door,even more professional and respectful when he come to deliver at our home.I remember few names but for those i didn’t mention doesn’t mean they are any less important nor give any less customer service, Sonika,Tarryn (Nurse),Candice,Bernie and this lovely lady who was assisting me today with the prescription,I know her but today she was serving me personally,she even made me forget that i was stressing about my injured baby,She was warm,professional,respectful and beyond friendly. When you look around,and the feeling of that atmosphere in that pharmacy,you’ll rejoice and that may make you to delay your stay in there,it’s like well trained soldiers,they provide and drive personalised service.They are all friendly,smiling,full of life,even those who come just to scrutinise the prescription,they’ll greet you with smile and they look happy.This shows that the leadership is on par at that pharmacy,The leader’s fruits you’ll see it on the results. They’re all just WOOOW! That’s a team of happy people there,whoever is going through a lot,just go there to buy a bottle of water,you’ll be delivered by just watching the best in action! That is not customer service,it’s a calling.