TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Vee Motors has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Vee Motors across 33 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Extremely disappointed – breach of Consumer Protection Act and unacceptable conduct I am writing this review to warn other consumers after an extremely stressful and disappointing experience with Vee Motors. We purchased a used vehicle from this dealership in good faith. Shortly after purchase, an oil leak was identified. We were advised by the dealership that the issue had been repaired. Relying on this assurance, we attempted to proceed normally. However, an independent inspection later confirmed that the oil leak was still present, and that it was not minor, but related to the engine mounting. Further independent reports (Cubby Motors / Dekra) confirmed that the defect is serious, expensive to repair, and carries a high risk of further mechanical damage. The vehicle was described as a financial and mechanical risk. What is most troubling is what followed. When we escalated the matter, the dealership: • Avoided calls and delayed engagement • Insisted repeatedly on further inspections rather than acknowledging responsibility • Refused to honour a refund, despite the defect appearing well within six months of purchase • Asserted incorrect interpretations of the Consumer Protection Act, claiming the dealership has the right to decide whether to repair or refund (this is not correct in law) We were forced to independently verify service records with Ford, who confirmed that at the time of servicing, known mechanical faults (including cooling system-related issues) were identified and declined for repair. Despite this, the vehicle was sold without proper disclosure, and symptoms were later explained away as “normal air-conditioning condensation”, which proved to be misleading. At this point, it became clear that this was not simply an “oil leak”, but a material latent defect combined with non-disclosure. Instead of taking accountability, the dealership continued to argue, minimise the issue, and shift responsibility back onto the consumer. The emotional toll of this process — particularly on my elderly parent — has been significant and unnecessary. The matter has now been formally escalated to the Motor Industry Ombudsman of South Africa (MIOSA). This experience has been exhausting, distressing, and completely avoidable had Vee Motors acted transparently and comp**** with the Consumer Protection Act from the outset. I would strongly caution anyone considering purchasing a vehicle from this dealership to: • Obtain independent inspections before purchase • Be extremely cautious about post-sale assurances • Be prepared to fight for basic consumer rights This is not how a reputable dealership should operate.
1 reviews | Active since Jan 2020
Extremely disappointed – breach of Consumer Protection Act and unacceptable conduct I am writing this review to warn other consumers after an extremely stressful and disappointing experience with Vee Motors. We purchased a used vehicle from this dealership in good faith. Shortly after purchase, an oil leak was identified. We were advised by the dealership that the issue had been repaired. Relying on this assurance, we attempted to proceed normally. However, an independent inspection later confirmed that the oil leak was still present, and that it was not minor, but related to the engine mounting. Further independent reports (Cubby Motors / Dekra) confirmed that the defect is serious, expensive to repair, and carries a high risk of further mechanical damage. The vehicle was described as a financial and mechanical risk. What is most troubling is what followed. When we escalated the matter, the dealership: • Avoided calls and delayed engagement • Insisted repeatedly on further inspections rather than acknowledging responsibility • Refused to honour a refund, despite the defect appearing well within six months of purchase • Asserted incorrect interpretations of the Consumer Protection Act, claiming the dealership has the right to decide whether to repair or refund (this is not correct in law) We were forced to independently verify service records with Ford, who confirmed that at the time of servicing, known mechanical faults (including cooling system-related issues) were identified and declined for repair. Despite this, the vehicle was sold without proper disclosure, and symptoms were later explained away as “normal air-conditioning condensation”, which proved to be misleading. At this point, it became clear that this was not simply an “oil leak”, but a material latent defect combined with non-disclosure. Instead of taking accountability, the dealership continued to argue, minimise the issue, and shift responsibility back onto the consumer. The emotional toll of this process — particularly on my elderly parent — has been significant and unnecessary. The matter has now been formally escalated to the Motor Industry Ombudsman of South Africa (MIOSA). This experience has been exhausting, distressing, and completely avoidable had Vee Motors acted transparently and comp**** with the Consumer Protection Act from the outset. I would strongly caution anyone considering purchasing a vehicle from this dealership to: • Obtain independent inspections before purchase • Be extremely cautious about post-sale assurances • Be prepared to fight for basic consumer rights This is not how a reputable dealership should operate.
1 reviews | Active since Jan 2020
Thank you so much Johan for assisting my colleague in a professional manner his very happy i will sure refer my friends if they need cars. Thank you
1 reviews | Active since Jan 2020
Thank you so much Johan for assisting my colleague in a professional manner his very happy i will sure refer my friends if they need cars. Thank you
1 reviews | Active since Jan 2020
With regret I bought a car from Vee motors and am left with a bill close to R12000 rand after johan said he had help me to secure the deal which I wish he shouldn't have. Discount of R4000 for a bill of 12000 from them minus maybe warranty plan payout after just 2500km km which makes them obsolved themselves from fault as the car been driven more than the their warranty. My only regret I had not fully tested the car as it had not enough petrol in even though I requested the test drive before final signature .Someone knew what problems it had but still it was sold as it is. Steering rack problem is safety issues
1 reviews | Active since Jan 2020
With regret I bought a car from Vee motors and am left with a bill close to R12000 rand after johan said he had help me to secure the deal which I wish he shouldn't have. Discount of R4000 for a bill of 12000 from them minus maybe warranty plan payout after just 2500km km which makes them obsolved themselves from fault as the car been driven more than the their warranty. My only regret I had not fully tested the car as it had not enough petrol in even though I requested the test drive before final signature .Someone knew what problems it had but still it was sold as it is. Steering rack problem is safety issues
1 reviews | Active since Jan 2020
To Johan and Jhana, what an absolute pleasure working with you both. I have never had such good and efficient service in a while. I would recommend you to everybody I know. Thank you for treating me with the utmost respect.
1 reviews | Active since Jan 2020
To Johan and Jhana, what an absolute pleasure working with you both. I have never had such good and efficient service in a while. I would recommend you to everybody I know. Thank you for treating me with the utmost respect.
1 reviews | Active since Jan 2020
Excellent client service. From Applications to delivery was handled with great profesionalism. Sales person kept me up to date throughout. Even with after sales I found an issue in the vehicle and it was corrected immediately with excellent service and support. Absolutely no hassles. They stand to their values. Thank you to the whole team.
1 reviews | Active since Jan 2020
Excellent client service. From Applications to delivery was handled with great profesionalism. Sales person kept me up to date throughout. Even with after sales I found an issue in the vehicle and it was corrected immediately with excellent service and support. Absolutely no hassles. They stand to their values. Thank you to the whole team.
1 reviews | Active since Jan 2020
My husband had his eye on a red Ford Focus 1.8L from Vee Motots Website. So one Friday we went pass the Store and decided to get and out and view it, the moment we stood at the car the friendly Gael came out to greet and assist us. Hubby went for test drive, discussed a few things and came back the Saturday with all the documents needs. I liked the fact the he was active and came to us strait away showing he is serious. He also kept us updated on everything. Definitely will recommend him if you looking to buy a new baby...Thank you so much.
1 reviews | Active since Jan 2020
My husband had his eye on a red Ford Focus 1.8L from Vee Motots Website. So one Friday we went pass the Store and decided to get and out and view it, the moment we stood at the car the friendly Gael came out to greet and assist us. Hubby went for test drive, discussed a few things and came back the Saturday with all the documents needs. I liked the fact the he was active and came to us strait away showing he is serious. He also kept us updated on everything. Definitely will recommend him if you looking to buy a new baby...Thank you so much.
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