Disappointed

I have been using Vicks nasal spray for many years and the last few purchased where defected.<br> <br> Upon opening the packaging, on 2 occasion bottles had leaked out. I understand if 1 out of the 2 was a defect product - but not both of them.<br> <br> I did write to the company got the sloppy answer below:<br> <br> Ref 22813963 <br> <br> Dear Vishnj<br> <br> <br> Thank you for contacting us with regard to your recent experience with Vicks Sinex. We appreciate you bringing your concerns to the attention of our Consumer Relations division. <br> <br> I would like to apologize for your unpleasant experience with Vicks nasal spray.<br> <br> Vicks Sinex are manufactured and distributed under extremely high standards. At Procter and Gamble we do our best to maintain the highest quality control in manufacturing all our Vicks products. All raw materials used in the manufacturing process are thoroughly checked before use, and a number of stringent quality checks and inspections are done to prevent below-standard nappies being packed. We apologize for the fact that, in spite of our efforts, you have received Pampers nappies that do not meet with such standards. <br> <br> Kindly provide with the production code which can be found at the bottom flap of box a