Visa security group
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I experienced such bad service with this company , My laptop got ****** and they told me to report it and bring the case number for footage then suddenly they don't want to share footage. they made me wait half the day and now telling me that i need to send email . I was at the police station trying to sort this at 9 pm and now they telling me this. i am highly annoyed i called their head office 5 times the lady just drops me with no explanation. they taking me from pillar to post with no explanations.
1 reviews | Active since Jan 2020
I experienced such bad service with this company , My laptop got ****** and they told me to report it and bring the case number for footage then suddenly they don't want to share footage. they made me wait half the day and now telling me that i need to send email . I was at the police station trying to sort this at 9 pm and now they telling me this. i am highly annoyed i called their head office 5 times the lady just drops me with no explanation. they taking me from pillar to post with no explanations.
1 reviews | Active since Jan 2020
Head of Security company do not answer phone calls and emails. They are extremely unprofessional. There was Robery in my complex they acknowledged that their Security was at fault but they don't want to compensate me . They giving me runaround when I call for a follow up. Samuel Kimera he is the worst busy initiating that I have set myself up imagine how pathetic is that.
1 reviews | Active since Jan 2020
Head of Security company do not answer phone calls and emails. They are extremely unprofessional. There was Robery in my complex they acknowledged that their Security was at fault but they don't want to compensate me . They giving me runaround when I call for a follow up. Samuel Kimera he is the worst busy initiating that I have set myself up imagine how pathetic is that.
1 reviews | Active since Jan 2020
at Visa security group, woman security gets ****d & harassed ***ual whilst still on probation and once you try to report the matter, the manager is over protective, and doesn’t want to listen to complains & avoiding calls.
1 reviews | Active since Jan 2020
at Visa security group, woman security gets ****d & harassed ***ual whilst still on probation and once you try to report the matter, the manager is over protective, and doesn’t want to listen to complains & avoiding calls.
1 reviews | Active since Jan 2020
They clamped my car but when it came to unclamping the car they suddenly didn’t know their own processes of doing so. The security team went in circles trying to figure out who had the authority to unclamp the vehicle. The heads of security do not answer their phones and do not respond to emails. The manager seemed to think it’s okay to wait for 5 hours even though i had already agreed to pay the fine. After receiving authorisation to remove the clamp it still took 3 hours for security to remove the clamp.
1 reviews | Active since Jan 2020
They clamped my car but when it came to unclamping the car they suddenly didn’t know their own processes of doing so. The security team went in circles trying to figure out who had the authority to unclamp the vehicle. The heads of security do not answer their phones and do not respond to emails. The manager seemed to think it’s okay to wait for 5 hours even though i had already agreed to pay the fine. After receiving authorisation to remove the clamp it still took 3 hours for security to remove the clamp.
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