Vital-Essence
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I ordered and paid for the Bee Venom for Psoriasis for my husband on 4 November 2024. They sent me this tracking: DLSP6763967867968373 Delivered ( 30 days) ZA 2024-12-09T09:44:09Z Package was successfully delivered ZA Last Track Number:Last shipping line:Packet Status:DeliveredShipping days:30 Package was successfully delivered ZA 2024-12-09T09:44:09ZRequest Latest Arrived at Facility 2024-12-06 10:35:00 +02:00 Arrived at Destination Country Airport 2024-11-18 10:38:24 +08:00 GMTC, Departed 2024-11-16 12:34:27 +08:00 GMTC, Arrived 2024-11-15 13:20:14 +08:00 Departed from Port of Origin 2024-11-13 13:15:04 +08:00 Arrived at the Port of Origin 2024-11-12 12:05:41 +08:00 Departed Facility, Carrier tracking number: LP628692047MY 2024-11-11 17:00:00 +08:00 Acceptance, Sent to South Africa 2024-11-09 17:44:09 +08:00 Pre-Shipment Info Sent to South Africa 2024-11-05 19:40:18 +08:00 I never received the parcel, investigating their company details, it kept changing as follows: Now you are pretending to be Arulla?!!!!!!! Arula is an American company selling clothing First you say you are in Cape Town (delivery to me would be maximum 5 days) Then you say you are in Belgium Then you are suddenly in Singapore And now America?????????????????????
1 reviews | Active since Jan 2020
I ordered and paid for the Bee Venom for Psoriasis for my husband on 4 November 2024. They sent me this tracking: DLSP6763967867968373 Delivered ( 30 days) ZA 2024-12-09T09:44:09Z Package was successfully delivered ZA Last Track Number:Last shipping line:Packet Status:DeliveredShipping days:30 Package was successfully delivered ZA 2024-12-09T09:44:09ZRequest Latest Arrived at Facility 2024-12-06 10:35:00 +02:00 Arrived at Destination Country Airport 2024-11-18 10:38:24 +08:00 GMTC, Departed 2024-11-16 12:34:27 +08:00 GMTC, Arrived 2024-11-15 13:20:14 +08:00 Departed from Port of Origin 2024-11-13 13:15:04 +08:00 Arrived at the Port of Origin 2024-11-12 12:05:41 +08:00 Departed Facility, Carrier tracking number: LP628692047MY 2024-11-11 17:00:00 +08:00 Acceptance, Sent to South Africa 2024-11-09 17:44:09 +08:00 Pre-Shipment Info Sent to South Africa 2024-11-05 19:40:18 +08:00 I never received the parcel, investigating their company details, it kept changing as follows: Now you are pretending to be Arulla?!!!!!!! Arula is an American company selling clothing First you say you are in Cape Town (delivery to me would be maximum 5 days) Then you say you are in Belgium Then you are suddenly in Singapore And now America?????????????????????
1 reviews | Active since Jan 2020
I have had exactly the same experience as the review she gave so I am just copying her review: Vital-Essence - ****MER Alert - these people are *****sters I ordered items online from a company calling themselves Vital Essence (https://vital-essence.shop/). They claim to be based in Cape Town South Africa, but this is false information - they are based either in Belgium or Singapore - not sure where actually - this information is also vague and probably false. When I ordered the items, my Visa Card got debited twice (on one order) and I did not get an OTP from my bank either - I was on high alert then already. They sent through an email confirming my order and that was the last I heard from them until 2 weeks later when I started asking where my parcel is. I get the same AI generated response every time (I have followed up with them a number of times now) saying that I must got to the tracking site - which gives information to say where it was docked and that it had reached the destination country port (misleading - they said they were in Cape Town) :-( but that was 2 weeks ago already and they stated that the products would take between 7-14 days to get to me. It's been a month now and I still haven't received anything - except empty emails telling me to go and look at the tracker (which doesn't change - it's a dummy). They also suggest that I can track it on Yuntrack.com but that does not even pick up the tracking number Vital Essence has provided me with. I went onto their Facebook page as well to see what was going on - all of their products are no longer on there and I see quite a few people commenting that they too are still waiting for their orders. We definitely have been ****med by these people - they have **** from the outset. I have reported them to Facebook (not that much will be done by Meta unfortunately), I have opened up a ***** case at my bank and now I am reporting it to you as well since they are using the Spotify platform to conduct their *****ulent activities. If these people are legitimate (I highly doubt) they have done themselves no favors by being so vague and disingenuous with their customers.
1 reviews | Active since Jan 2020
I have had exactly the same experience as the review she gave so I am just copying her review: Vital-Essence - ****MER Alert - these people are *****sters I ordered items online from a company calling themselves Vital Essence (https://vital-essence.shop/). They claim to be based in Cape Town South Africa, but this is false information - they are based either in Belgium or Singapore - not sure where actually - this information is also vague and probably false. When I ordered the items, my Visa Card got debited twice (on one order) and I did not get an OTP from my bank either - I was on high alert then already. They sent through an email confirming my order and that was the last I heard from them until 2 weeks later when I started asking where my parcel is. I get the same AI generated response every time (I have followed up with them a number of times now) saying that I must got to the tracking site - which gives information to say where it was docked and that it had reached the destination country port (misleading - they said they were in Cape Town) :-( but that was 2 weeks ago already and they stated that the products would take between 7-14 days to get to me. It's been a month now and I still haven't received anything - except empty emails telling me to go and look at the tracker (which doesn't change - it's a dummy). They also suggest that I can track it on Yuntrack.com but that does not even pick up the tracking number Vital Essence has provided me with. I went onto their Facebook page as well to see what was going on - all of their products are no longer on there and I see quite a few people commenting that they too are still waiting for their orders. We definitely have been ****med by these people - they have **** from the outset. I have reported them to Facebook (not that much will be done by Meta unfortunately), I have opened up a ***** case at my bank and now I am reporting it to you as well since they are using the Spotify platform to conduct their *****ulent activities. If these people are legitimate (I highly doubt) they have done themselves no favors by being so vague and disingenuous with their customers.
1 reviews | Active since Jan 2020
I ordered items online from a company calling themselves Vital Essence (https://vital-essence.shop/). They claim to be based in Cape Town South Africa, but this is false information - they are based either in Belgium or Singapore - not sure where actually - this information is also vague and probably false. When I ordered the items, my Visa Card got debited twice (on one order) and I did not get an OTP from my bank either - I was on high alert then already. They sent through an email confirming my order and that was the last I heard from them until 2 weeks later when I started asking where my parcel is. I get the same AI generated response every time (I have followed up with them a number of times now) saying that I must got to the tracking site - which gives information to say where it was docked and that it had reached the destination country port (misleading - they said they were in Cape Town) :-( but that was 2 weeks ago already and they stated that the products would take between 7-14 days to get to me. It's been a month now and I still haven't received anything - except empty emails telling me to go and look at the tracker (which doesn't change - it's a dummy). They also suggest that I can track it on Yuntrack.com but that does not even pick up the tracking number Vital Essence has provided me with. I went onto their Facebook page as well to see what was going on - all of their products are no longer on there and I see quite a few people commenting that they too are still waiting for their orders. We definitely have been ****med by these people - they have **** from the outset. I have reported them to Facebook (not that much will be done by Meta unfortunately), I have opened up a ***** case at my bank and now I am reporting it to you as well since they are using the Spotify platform to conduct their *****ulent activities. If these people are legitimate (I highly doubt) they have done themselves no favors by being so vague and disingenuous with their customers.
1 reviews | Active since Jan 2020
I ordered items online from a company calling themselves Vital Essence (https://vital-essence.shop/). They claim to be based in Cape Town South Africa, but this is false information - they are based either in Belgium or Singapore - not sure where actually - this information is also vague and probably false. When I ordered the items, my Visa Card got debited twice (on one order) and I did not get an OTP from my bank either - I was on high alert then already. They sent through an email confirming my order and that was the last I heard from them until 2 weeks later when I started asking where my parcel is. I get the same AI generated response every time (I have followed up with them a number of times now) saying that I must got to the tracking site - which gives information to say where it was docked and that it had reached the destination country port (misleading - they said they were in Cape Town) :-( but that was 2 weeks ago already and they stated that the products would take between 7-14 days to get to me. It's been a month now and I still haven't received anything - except empty emails telling me to go and look at the tracker (which doesn't change - it's a dummy). They also suggest that I can track it on Yuntrack.com but that does not even pick up the tracking number Vital Essence has provided me with. I went onto their Facebook page as well to see what was going on - all of their products are no longer on there and I see quite a few people commenting that they too are still waiting for their orders. We definitely have been ****med by these people - they have **** from the outset. I have reported them to Facebook (not that much will be done by Meta unfortunately), I have opened up a ***** case at my bank and now I am reporting it to you as well since they are using the Spotify platform to conduct their *****ulent activities. If these people are legitimate (I highly doubt) they have done themselves no favors by being so vague and disingenuous with their customers.
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