V
Voltano
Unclaimed Business
V
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|7 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Voltano
Voltano has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Voltano across 40 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMH
Mahomed H
1 reviews | Active since Jan 2020
18 Dec 2025, 07:30
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate M-T Development ( Peach Orchard, Apricot Lane, Cherry Blossom, Lemon Tree & Incorrect Billing Messages and Charges
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate M-T Development ( Peach Orchard, Apricot Lane, Cherry Blossom, Lemon Tree & Incorrect Billing Messages and Charges I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation. Subject: Urgent Escalation – No Power Supply at Golden Fields Estate & Incorrect Billing Messages I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation. Re: Your call Ref 420 of 12/18/2025 for a power failure at SS PEACH ORCHARD 1008 SANDKIAAT STREET has been allocated to an artisan.
Helpful (0)
|Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
18 Dec 2025, 07:30
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate M-T Development ( Peach Orchard, Apricot Lane, Cherry Blossom, Lemon Tree & Incorrect Billing Messages and Charges
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate M-T Development ( Peach Orchard, Apricot Lane, Cherry Blossom, Lemon Tree & Incorrect Billing Messages and Charges I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation. Subject: Urgent Escalation – No Power Supply at Golden Fields Estate & Incorrect Billing Messages I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation. Re: Your call Ref 420 of 12/18/2025 for a power failure at SS PEACH ORCHARD 1008 SANDKIAAT STREET has been allocated to an artisan.
0
Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
13 Dec 2025, 06:42
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate & Incorrect Billing Messages
I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation.
Helpful (0)
|Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
13 Dec 2025, 06:42
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate & Incorrect Billing Messages
I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation.
0
Replies (0)JL
Jokkie L
1 reviews | Active since Jan 2020
10 Nov 2025, 19:27
Absolute poor service by Voltano
I signed a application for supply of utilities(water and electricity) with Voltano on 27 May 2024. According to the application I was required to pay a deposit for water connection. No other fees were required. I paid the amount and sent the proof of payment together with the application form. On my utilities account for November 2025 (18 months later) a connection fee was added to my account. This is as I must guess the connection fee for my electricity 18 months ago. After emails requesting an explanation for this connection fee I am still guessing because Voltano does not reply. They only sent threatening mails and SMS massages to suspend my service.
Helpful (0)
|Replies (0)JL
Jokkie L
1 reviews | Active since Jan 2020
10 Nov 2025, 19:27
Absolute poor service by Voltano
I signed a application for supply of utilities(water and electricity) with Voltano on 27 May 2024. According to the application I was required to pay a deposit for water connection. No other fees were required. I paid the amount and sent the proof of payment together with the application form. On my utilities account for November 2025 (18 months later) a connection fee was added to my account. This is as I must guess the connection fee for my electricity 18 months ago. After emails requesting an explanation for this connection fee I am still guessing because Voltano does not reply. They only sent threatening mails and SMS massages to suspend my service.
0
Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
27 Aug 2025, 09:09
Subject: Urgent: Ongoing Billing Issues with Voltano
Dear Devi, Thank you for your response. We would like to highlight that our entire complex is experiencing persistent issues with Voltano’s billing system. Many units have reported being billed incorrectly. You are welcome to interview the residents individually—most, if not all, can confirm these irregularities. Whenever we try to reach out to Voltano directly, our concerns are ignored. This lack of accountability is extremely frustrating for us as consumers. As requested, the relevant documentation is attached. To give you a specific example: on 22 August 2025, a payment of R569.72 was made as per the official statement received from Voltano. However, less than a week later, we received the following concerning message: "Your account (PEOKR7GTU) is in arrears of R353.59. Please pay into your account to generate more credits. Regards, Voltano." This message is both confusing and misleading, and it raises serious concerns about the accuracy and integrity of Voltano’s billing system. We hope this matter will receive your urgent attention, as it is clearly affecting multiple households and causing significant stress and confusion. Kind regards, Very Concerned Owners
Helpful (0)
|Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
27 Aug 2025, 09:09
Subject: Urgent: Ongoing Billing Issues with Voltano
Dear Devi, Thank you for your response. We would like to highlight that our entire complex is experiencing persistent issues with Voltano’s billing system. Many units have reported being billed incorrectly. You are welcome to interview the residents individually—most, if not all, can confirm these irregularities. Whenever we try to reach out to Voltano directly, our concerns are ignored. This lack of accountability is extremely frustrating for us as consumers. As requested, the relevant documentation is attached. To give you a specific example: on 22 August 2025, a payment of R569.72 was made as per the official statement received from Voltano. However, less than a week later, we received the following concerning message: "Your account (PEOKR7GTU) is in arrears of R353.59. Please pay into your account to generate more credits. Regards, Voltano." This message is both confusing and misleading, and it raises serious concerns about the accuracy and integrity of Voltano’s billing system. We hope this matter will receive your urgent attention, as it is clearly affecting multiple households and causing significant stress and confusion. Kind regards, Very Concerned Owners
0
Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
27 Aug 2025, 09:02
Subject: Urgent: Ongoing Billing Discrepancies with Voltano
: Dear Devi Trank you for your response. Our entire complex has issues with voltano billing us incorrectly hence you welcome to interview the units individually. When we try to get in touch with them they ignore consumers instead. Attached as requested. Trank you for your response. Our entire complex has issues with voltano billing us incorrectly hence you welcome to interview the units individually. When we try to get in touch with them they ignore consumers instead. Attached as requested on 22nd August 2025 paid R569.72 as per statement received from Voltano suddenly we get ***** text with incorrect balance again not even a week later Your account (PEOKR7GTU) is in arrears of R353.59.Please pay into your account to generate more credits.Regards,Voltano Kind Regards Very concerned owners being ChatGPT said: Here's a more polished and professional version of your message that you can consider sending: Subject: Ongoing Billing Issues with Voltano – Urgent Attention Required Dear Devi, Thank you for your response. We would like to bring to your attention that the entire complex is experiencing ongoing issues with Voltano billing us incorrectly. You are welcome to interview individual units to verify this matter independently. Despite our attempts to engage with Voltano directly, they continue to ignore consumers and fail to address our concerns. As requested, please find attached the relevant documentation. On 22nd August 2025, a payment of R569.72 was made, in line with the statement we received from Voltano. Yet, less than a week later, we received an unsolicited and confusing text message claiming our account (PEOKR7GTU) is in arrears for R353.59, which contradicts the prior statement and payment. Text message received: "Your account (PEOKR7GTU) is in arrears of R353.59. Please pay into your account to generate more credits. Regards, Voltano" This inconsistent billing and lack of proper communication are extremely concerning. We would appreciate your urgent attention and assistance in resolving this matter. Kind regards, Very Concerned Owners
Helpful (0)
|Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
27 Aug 2025, 09:02
Subject: Urgent: Ongoing Billing Discrepancies with Voltano
: Dear Devi Trank you for your response. Our entire complex has issues with voltano billing us incorrectly hence you welcome to interview the units individually. When we try to get in touch with them they ignore consumers instead. Attached as requested. Trank you for your response. Our entire complex has issues with voltano billing us incorrectly hence you welcome to interview the units individually. When we try to get in touch with them they ignore consumers instead. Attached as requested on 22nd August 2025 paid R569.72 as per statement received from Voltano suddenly we get ***** text with incorrect balance again not even a week later Your account (PEOKR7GTU) is in arrears of R353.59.Please pay into your account to generate more credits.Regards,Voltano Kind Regards Very concerned owners being ChatGPT said: Here's a more polished and professional version of your message that you can consider sending: Subject: Ongoing Billing Issues with Voltano – Urgent Attention Required Dear Devi, Thank you for your response. We would like to bring to your attention that the entire complex is experiencing ongoing issues with Voltano billing us incorrectly. You are welcome to interview individual units to verify this matter independently. Despite our attempts to engage with Voltano directly, they continue to ignore consumers and fail to address our concerns. As requested, please find attached the relevant documentation. On 22nd August 2025, a payment of R569.72 was made, in line with the statement we received from Voltano. Yet, less than a week later, we received an unsolicited and confusing text message claiming our account (PEOKR7GTU) is in arrears for R353.59, which contradicts the prior statement and payment. Text message received: "Your account (PEOKR7GTU) is in arrears of R353.59. Please pay into your account to generate more credits. Regards, Voltano" This inconsistent billing and lack of proper communication are extremely concerning. We would appreciate your urgent attention and assistance in resolving this matter. Kind regards, Very Concerned Owners
0
Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
9 Aug 2025, 07:57
Ineffective and inefficient accounting services beware consumers all consumers in golden Fields apricot, lemon and peach orchard faced with same deception unresolved
Dear Voltano Support, I am writing to request a detailed reconciliation of my account. Last week, I made a payment of R1000, while my outstanding balance was only R354, meaning I should currently be in credit. However, I have since received an SMS stating that my account has only R53.46 remaining, which does not reconcile with my payment and expected balance. Account Reference: PEOKR7GTU Payment Made: R1000 Outstanding at Time of Payment: R354 Expected Balance: R646 (credit), not R53.46 Kindly provide a full reconciliation statement showing: All charges/debits since the last statement My recent payment(s) The calculation leading to the current balance of R53.46 Please review this as a matter of urgency and advise. Thank you, Very concerned client
Helpful (0)
|Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
9 Aug 2025, 07:57
Ineffective and inefficient accounting services beware consumers all consumers in golden Fields apricot, lemon and peach orchard faced with same deception unresolved
Dear Voltano Support, I am writing to request a detailed reconciliation of my account. Last week, I made a payment of R1000, while my outstanding balance was only R354, meaning I should currently be in credit. However, I have since received an SMS stating that my account has only R53.46 remaining, which does not reconcile with my payment and expected balance. Account Reference: PEOKR7GTU Payment Made: R1000 Outstanding at Time of Payment: R354 Expected Balance: R646 (credit), not R53.46 Kindly provide a full reconciliation statement showing: All charges/debits since the last statement My recent payment(s) The calculation leading to the current balance of R53.46 Please review this as a matter of urgency and advise. Thank you, Very concerned client
0
Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
5 Aug 2025, 16:18
Ineffective and inefficient accounts
Please check paid R1000 last week as my outstanding balance was R354 hence should be in credit. Receiving SMS which do not reconcile please provide reconciliation statement Your account (PEOKR7GTU) has R53.46 remaining.Please pay into your account to generate more credits.Voltano
Helpful (0)
|Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
5 Aug 2025, 16:18
Ineffective and inefficient accounts
Please check paid R1000 last week as my outstanding balance was R354 hence should be in credit. Receiving SMS which do not reconcile please provide reconciliation statement Your account (PEOKR7GTU) has R53.46 remaining.Please pay into your account to generate more credits.Voltano
0
Replies (0)CT