VG
Voltex George
Unclaimed Business
VG
Voltex George
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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chris B
1 reviews | Active since Jan 2020
3 Mar 2024, 13:53
Excellent service and assistance
In January 2024 I went to Voltex in George to buy an Efergy Energy meter as advertised on their website. The salesperson informed me that the branch does not have one in stock, but they can get me one from the Mosselbay branch the next day. I agreed and collected the meter the next day. At home I had challenges to configure the full functionality of the meter and thought it was faulty. I went back to the salesperson at Voltex the same day for assistance with configuration and the salesperson and Shafik advised with some settings I can do at home. I tried the settings but still no success with the configuration. The next day I went to Voltex with the intend to return the Efergy Energy meter as I concluded it was faulty. Shafik then phoned some people who had experience with the configuration of the meter and showed me how to configure the meter. Shafik suggested that I try the new settings at home and if still unsuccessful, they will refund me for the meter. He even sent a driver with to save me the trouble to drive back to Voltex in case I wanted to return the meter. At home I tried the suggested settings while the driver patiently waited. I used the suggested settings and the meter then worked 100% correctly. I informed the driver who then returned to Voltex. I want to thank Shafik and the team for the excellent manner and patience while they assisted and handled my issues with the Efergy product. You guys turned my purchase into a very pleasant and much appreciated experience.
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chris B
1 reviews | Active since Jan 2020
3 Mar 2024, 13:53
Excellent service and assistance
In January 2024 I went to Voltex in George to buy an Efergy Energy meter as advertised on their website. The salesperson informed me that the branch does not have one in stock, but they can get me one from the Mosselbay branch the next day. I agreed and collected the meter the next day. At home I had challenges to configure the full functionality of the meter and thought it was faulty. I went back to the salesperson at Voltex the same day for assistance with configuration and the salesperson and Shafik advised with some settings I can do at home. I tried the settings but still no success with the configuration. The next day I went to Voltex with the intend to return the Efergy Energy meter as I concluded it was faulty. Shafik then phoned some people who had experience with the configuration of the meter and showed me how to configure the meter. Shafik suggested that I try the new settings at home and if still unsuccessful, they will refund me for the meter. He even sent a driver with to save me the trouble to drive back to Voltex in case I wanted to return the meter. At home I tried the suggested settings while the driver patiently waited. I used the suggested settings and the meter then worked 100% correctly. I informed the driver who then returned to Voltex. I want to thank Shafik and the team for the excellent manner and patience while they assisted and handled my issues with the Efergy product. You guys turned my purchase into a very pleasant and much appreciated experience.
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Edmund K
1 reviews | Active since Jan 2020
14 Jan 2024, 15:59
VOLTEX GEORGE
Hi Voltex George So loadshedding forced me to go solar. Ended up with Voltex as supplier, I was rep**** to on my request for Qoutation by Depot Manager Shafiek Heunis, from the first go we clicked, Shafiek is technically sound he knows his business very well, I got excellent service and advise, even when I got a fault on a battery, from first work of an issue Shafiek was on my case as to when is he getting the faulty unit to send it for assessment. Short story is service is everything I will gladly do busineas with Voltex George.
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Edmund K
1 reviews | Active since Jan 2020
14 Jan 2024, 15:59
VOLTEX GEORGE
Hi Voltex George So loadshedding forced me to go solar. Ended up with Voltex as supplier, I was rep**** to on my request for Qoutation by Depot Manager Shafiek Heunis, from the first go we clicked, Shafiek is technically sound he knows his business very well, I got excellent service and advise, even when I got a fault on a battery, from first work of an issue Shafiek was on my case as to when is he getting the faulty unit to send it for assessment. Short story is service is everything I will gladly do busineas with Voltex George.
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Ian S
1 reviews | Active since Jan 2020
6 Dec 2023, 05:36
My favorite electrical wholesaler in George
A big shout to Shafiek at Voltex George. Always responds with accurate information and sources stock in record time. Never been let down. Pricing also very reasonable compared to the local competition. A breath of fresh air in these days of declining customer service
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Ian S
1 reviews | Active since Jan 2020
6 Dec 2023, 05:36
My favorite electrical wholesaler in George
A big shout to Shafiek at Voltex George. Always responds with accurate information and sources stock in record time. Never been let down. Pricing also very reasonable compared to the local competition. A breath of fresh air in these days of declining customer service
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