VE
Volvo East Rand
Unclaimed Business
VE
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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SG C
1 reviews | Active since Jan 2020
24 Oct 2020, 17:50
Volvo East Rand
Definitely worth the visit. Was shopping around for a new car. Visited this branch to browse the new cars in the showroom and to get some literature. Had a very good experience from the time I walked into the branch. The staff and sales team are friendly, helpful and very knowledgeable about all their products. I was informed about various options and prices. I was even told and given an about the servicing costs for different models and the extended warranty options for the vehicles. Worth the visit.
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SG C
1 reviews | Active since Jan 2020
24 Oct 2020, 17:50
Volvo East Rand
Definitely worth the visit. Was shopping around for a new car. Visited this branch to browse the new cars in the showroom and to get some literature. Had a very good experience from the time I walked into the branch. The staff and sales team are friendly, helpful and very knowledgeable about all their products. I was informed about various options and prices. I was even told and given an about the servicing costs for different models and the extended warranty options for the vehicles. Worth the visit.
0
Replies (0)NK
Nkosana K
1 reviews | Active since Jan 2020
19 Mar 2019, 09:44
Unfairly Treatment at Volvo AutoBaltic East Rand
My volvo V40 T3 elite Registration CF 31 PK GP. Last year on the 7th of December 2018 12h00, i had an appointment of my car for repairs at Volvo Auto Balit East Rand Mall and the car was towed to their workshop as it wasn't driving. When i follow up on December 2018 Mr Renaldo told me that they had given their staff leaves as they dont have enough man power they will fix the car first week of January. As i was suprised why would they book the car whereas they dont have man power because i would have taken it to another workshops and i said to myself is fine. Come first week of January 2019 they called and say my vehicle has a top gasket problem, after they fitted the Top Gasket still the car couldn't driver and they called again saying i need i new block because my pistols are damaged and they fitted a new Block the car wasn't idling very well and oil was leaking on the sail. On February 2019 they said is Oil pump problem i need to buy new one, after Oil pump they said the injectors are now problem they were the Cause thats why my car was not driving, they fitted the injectors and still the car was idling bad "misfiring". March 2019 I got another all again saying the Top Gasket is the problem. Am starting to think that they they dont know how to fix the car my reason for talking it to Volvo is because i didnt want to deal with amutuers seems as if am dealing with one now. I went to the workshop tried to complian about the matter i spoke with Julien asking to speak with Amanda louw they said i need book for appointment to talk with her and i even took her numbers when i call she doesn't pick up her phone or return my calls. Please intervene as am struggling on my daily basis to go to work. I wrote this for the second time and no one has ever helped me.
Helpful (0)
|Replies (0)NK
Nkosana K
1 reviews | Active since Jan 2020
19 Mar 2019, 09:44
Unfairly Treatment at Volvo AutoBaltic East Rand
My volvo V40 T3 elite Registration CF 31 PK GP. Last year on the 7th of December 2018 12h00, i had an appointment of my car for repairs at Volvo Auto Balit East Rand Mall and the car was towed to their workshop as it wasn't driving. When i follow up on December 2018 Mr Renaldo told me that they had given their staff leaves as they dont have enough man power they will fix the car first week of January. As i was suprised why would they book the car whereas they dont have man power because i would have taken it to another workshops and i said to myself is fine. Come first week of January 2019 they called and say my vehicle has a top gasket problem, after they fitted the Top Gasket still the car couldn't driver and they called again saying i need i new block because my pistols are damaged and they fitted a new Block the car wasn't idling very well and oil was leaking on the sail. On February 2019 they said is Oil pump problem i need to buy new one, after Oil pump they said the injectors are now problem they were the Cause thats why my car was not driving, they fitted the injectors and still the car was idling bad "misfiring". March 2019 I got another all again saying the Top Gasket is the problem. Am starting to think that they they dont know how to fix the car my reason for talking it to Volvo is because i didnt want to deal with amutuers seems as if am dealing with one now. I went to the workshop tried to complian about the matter i spoke with Julien asking to speak with Amanda louw they said i need book for appointment to talk with her and i even took her numbers when i call she doesn't pick up her phone or return my calls. Please intervene as am struggling on my daily basis to go to work. I wrote this for the second time and no one has ever helped me.
0
Replies (0)Rvdw
Ryno van der walt
1 reviews | Active since Jan 2020
29 Mar 2017, 08:00
"Good for the goose but not the gander"?
<p>Being a proud owner of a Volvo has just turned into regret. I am a Director of a corporate firm and we, from time to time visit our clients and are approached by new ones. This morning one of my consultants (upon my instruction) visited Volvo (with an appointment) but was rudely chased away by Amanda Louw (dealer principle) and asked not to come to the branch again. Well Amanda, seems like my money was good enough when we bought into your brand but not welcome when me or my firm visits your dealership for 5 minutes? You lost yourself a client today and I will make sure that SUPERGRP and VOLVO takes note of this and our dear friend - social media, seems like the best way to share experiences nowadays...</p>
Helpful (0)
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Ryno van der walt
1 reviews | Active since Jan 2020
29 Mar 2017, 08:00
"Good for the goose but not the gander"?
<p>Being a proud owner of a Volvo has just turned into regret. I am a Director of a corporate firm and we, from time to time visit our clients and are approached by new ones. This morning one of my consultants (upon my instruction) visited Volvo (with an appointment) but was rudely chased away by Amanda Louw (dealer principle) and asked not to come to the branch again. Well Amanda, seems like my money was good enough when we bought into your brand but not welcome when me or my firm visits your dealership for 5 minutes? You lost yourself a client today and I will make sure that SUPERGRP and VOLVO takes note of this and our dear friend - social media, seems like the best way to share experiences nowadays...</p>
0
Replies (0)Rvdw
Ryno van der walt
1 reviews | Active since Jan 2020
29 Mar 2017, 07:57
"Good for the goose but not the gander"?
<p>Being a proud owner of a Volvo has just turned into regret. I am a Director of a corporate firm and we, from time to time visit our clients and are approached by new ones. This morning one of my consultants (upon my instruction) visited Volvo (with an appointment) but was rudely chased away by Amanda Louw (dealer principle) and asked not to come to the branch again. Well Amanda, seems like my money was good enough when we bought into your brand but not welcome when me or my firm visits your dealership for 5 minutes? You lost yourself a client today and I will ensure to take this to social media, seems like the best way to share experiences nowadays...</p>
Helpful (0)
|Replies (0)Rvdw
Ryno van der walt
1 reviews | Active since Jan 2020
29 Mar 2017, 07:57
"Good for the goose but not the gander"?
<p>Being a proud owner of a Volvo has just turned into regret. I am a Director of a corporate firm and we, from time to time visit our clients and are approached by new ones. This morning one of my consultants (upon my instruction) visited Volvo (with an appointment) but was rudely chased away by Amanda Louw (dealer principle) and asked not to come to the branch again. Well Amanda, seems like my money was good enough when we bought into your brand but not welcome when me or my firm visits your dealership for 5 minutes? You lost yourself a client today and I will ensure to take this to social media, seems like the best way to share experiences nowadays...</p>
0
Replies (0)Rvdw
Ryno van der walt
1 reviews | Active since Jan 2020
29 Mar 2017, 07:51
"Good for the goose but not the gander"?
<p>Being a proud owner of a Volvo has just turned into regret. I am a Director of a corporate firm and we, from time to time visit our clients and are approached by new ones. This morning one of my consultants visited Volvo (with an appointment) but was rudely chased away by Amanda Louw (dealer principle) and asked not to come to the branch again. Well Amanda, seems like my money was good enough when we bought into your brand but not welcome when me or my firm visits your dealership? You lost yourself a client today and I will ensure to take this to on social media, seems the best way to share experiences nowadays...</p>
Helpful (0)
|Replies (0)Rvdw
Ryno van der walt
1 reviews | Active since Jan 2020
29 Mar 2017, 07:51
"Good for the goose but not the gander"?
<p>Being a proud owner of a Volvo has just turned into regret. I am a Director of a corporate firm and we, from time to time visit our clients and are approached by new ones. This morning one of my consultants visited Volvo (with an appointment) but was rudely chased away by Amanda Louw (dealer principle) and asked not to come to the branch again. Well Amanda, seems like my money was good enough when we bought into your brand but not welcome when me or my firm visits your dealership? You lost yourself a client today and I will ensure to take this to on social media, seems the best way to share experiences nowadays...</p>
0
Replies (0)