VT
VR Travelcations
Unclaimed Business
VT
VR Travelcations
Unclaimed Business
16 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, VR Travelcations is widely praised for delivering well-organised, memorable trips across destinations including Bali, Singapore, Lesotho, Istanbul and southern African multi-country tours. Travellers frequently highlight attentive hosts, particularly James, and seamless itinerary planning. Solo travellers feel welcomed and included. However, some negative experiences centre on poor communication regarding costs and logistics, uncomfortable transport on group trips, substandard accommodation in Mozambique, and a serious concern about flirtatious tour guides making female travellers feel unsafe.
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#9
in Travel & Vacation
NPS Score
44
Recommended: Likely
Review Distribution
4.4|16 Reviews
May '25 - Apr '26
5(75%)
4(6.3%)
3(6.3%)
2(6.3%)
1(6.3%)
5(75%)
4(6.3%)
3(6.3%)
2(6.3%)
1(6.3%)
Frequently Asked Questions About VR Travelcations
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKK
KE K
1 reviews | Active since Jan 2020
16 Jan 2026, 08:48
Flawless Itinerary and magical escape to Asia
"*Bali owes us nothing*—we had one of the best time! From a flawless itinerary to exceptional hotels in Bali and Singapore, the experience was unforgettable. I’ll travel with VR Travelcation anytime, In fact we are planning another trip to Greece and without any doubts we sure using them again. Bravo to the VR team.. Thank you for making it magical!"🌸🎯👏🏻
Helpful (0)
|Replies (0)KK
KE K
1 reviews | Active since Jan 2020
16 Jan 2026, 08:48
Flawless Itinerary and magical escape to Asia
"*Bali owes us nothing*—we had one of the best time! From a flawless itinerary to exceptional hotels in Bali and Singapore, the experience was unforgettable. I’ll travel with VR Travelcation anytime, In fact we are planning another trip to Greece and without any doubts we sure using them again. Bravo to the VR team.. Thank you for making it magical!"🌸🎯👏🏻
0
Replies (0)F
AM
Asande M
1 reviews | Active since Jan 2020
9 Jan 2026, 15:54
18 - 21 December 2025 Mozambique, Disappointed clients
We traveled with VR travelcations as a group of four ladies. We anticipated that this would be a group travel but not so many people we encountered. 1. The bus we used was outdated and not comfortable at all. 2. The hotel was outdated and I won't even talk about the horrible service from staff who did not try to help as they couldn't speak English and worse the breakfast we received was honestly the worst 3. The hosts don't communicate properly, we were hungry and were told can't assist as we were running behind for the boat cruise 4. The border situation was also bad, please explain why we were running around trying to find where we should go and almost got ****med with buying sim cards because they didn't give us a proper talk about how and where to get sim cards I just wish they could have considered us as their clients and have better communication because we really didn't expect some of the bad things to happen if they spoke to us before hand I asked questions months ahead and their response was basic so I took their word and didn't worry much about taking out cash, maybe carrying food to eat so I didn't have to be hungry for breakfast and going to islands where our alcohol wasn't allowed even though I asked them and they said yes Please next time stop rushing to get money by booking big groups and not sticking to the best experience you give all your other trips I see on social media Mozambique wasn't a nice experience for us at all and we honestly did try to enjoy but it left a bitter taste
Helpful (0)
|Replies (0)AM
Asande M
1 reviews | Active since Jan 2020
9 Jan 2026, 15:54
18 - 21 December 2025 Mozambique, Disappointed clients
We traveled with VR travelcations as a group of four ladies. We anticipated that this would be a group travel but not so many people we encountered. 1. The bus we used was outdated and not comfortable at all. 2. The hotel was outdated and I won't even talk about the horrible service from staff who did not try to help as they couldn't speak English and worse the breakfast we received was honestly the worst 3. The hosts don't communicate properly, we were hungry and were told can't assist as we were running behind for the boat cruise 4. The border situation was also bad, please explain why we were running around trying to find where we should go and almost got ****med with buying sim cards because they didn't give us a proper talk about how and where to get sim cards I just wish they could have considered us as their clients and have better communication because we really didn't expect some of the bad things to happen if they spoke to us before hand I asked questions months ahead and their response was basic so I took their word and didn't worry much about taking out cash, maybe carrying food to eat so I didn't have to be hungry for breakfast and going to islands where our alcohol wasn't allowed even though I asked them and they said yes Please next time stop rushing to get money by booking big groups and not sticking to the best experience you give all your other trips I see on social media Mozambique wasn't a nice experience for us at all and we honestly did try to enjoy but it left a bitter taste
0
Replies (0)lM
lerato M
1 reviews | Active since Jan 2020
17 Dec 2025, 08:55
Don’t be a naive traveller
Moderate package, if you’re a woman traveling with them I suggest that you be highly alert and conscious of the tour guides that are EXTREMELY flirtatious and May take advantage of one’s naivety.
Helpful (0)
|Replies (0)T
Thabsile
1 reviews | Active since Jan 2020
2 Nov 2025, 13:41
Well organized and safe travel agent ever
Good day we had an amazing trips to Bali on 3 to 12 Sept with vr travelcations everything was on point and we'll planned.Their tour guards were so helpful and good to us.We looking foward to travel with you in the future much appreciated 👏 💐 Gwen
Helpful (0)
|Replies (0)T
Thabsile
1 reviews | Active since Jan 2020
2 Nov 2025, 13:41
Well organized and safe travel agent ever
Good day we had an amazing trips to Bali on 3 to 12 Sept with vr travelcations everything was on point and we'll planned.Their tour guards were so helpful and good to us.We looking foward to travel with you in the future much appreciated 👏 💐 Gwen
0
Replies (0)GS
Georgina S
1 reviews | Active since Jan 2020
2 Nov 2025, 08:09
Good vacation - communication needs improvement
I did the 3 Countries African countries tour - Zambia, Zimbabwe and Botswana. Communication needs to be improved. All cost expenses be advised. Prior to travel there must be an elaborate tips for travel. The tour guide - Tevin was awesome however in this trip his communication was overided by other people which caused confusion and conflict amongst people. Thanks to the efforts Tevin put to accommodate a successful vacation. I will be using your company again. Thank you.
Helpful (0)
|Replies (0)GS
Georgina S
1 reviews | Active since Jan 2020
2 Nov 2025, 08:09
Good vacation - communication needs improvement
I did the 3 Countries African countries tour - Zambia, Zimbabwe and Botswana. Communication needs to be improved. All cost expenses be advised. Prior to travel there must be an elaborate tips for travel. The tour guide - Tevin was awesome however in this trip his communication was overided by other people which caused confusion and conflict amongst people. Thanks to the efforts Tevin put to accommodate a successful vacation. I will be using your company again. Thank you.
0
Replies (0)TM
Thabo M
1 reviews | Active since Jan 2020
28 Oct 2025, 12:25
VR Travelcations
Travel action took us to three countries in September (Zimbabwe, Zambia and Botswana). The experience was amazing and unparalleled. I would recommend to everyone. The tour guide from VR was aseome and literally took off all our needs. I am so convinced that I am taking the next trip with VR Travelcation. I have already referred all my friends and are definitely going to the three countries next year. We'll done VR Travelcations you have a client for life.
Helpful (0)
|Replies (0)TM
Thabo M
1 reviews | Active since Jan 2020
28 Oct 2025, 12:25
VR Travelcations
Travel action took us to three countries in September (Zimbabwe, Zambia and Botswana). The experience was amazing and unparalleled. I would recommend to everyone. The tour guide from VR was aseome and literally took off all our needs. I am so convinced that I am taking the next trip with VR Travelcation. I have already referred all my friends and are definitely going to the three countries next year. We'll done VR Travelcations you have a client for life.
0
Replies (0)PD
Phephisani D
1 reviews | Active since Jan 2020
17 Jun 2025, 17:00
Lesotho Snowcation
❄️ I recently went on a magical snowcation to Lesotho with VR Travelcations, and I couldn’t be happier with the experience. From start to finish, they delivered in every way a great travel agent should, professional, punctual, and incredibly attentive. They made sure we didn’t just see the Maluti Mountains, we felt them. Every turn of the journey was thoughtfully planned, and they helped us capture every breathtaking moment along the way. If you’re considering a scenic getaway or just need someone to take the stress out of travel planning, I highly recommend them. I’ll definitely be booking another trip with VR Travelcations again!
Helpful (0)
|Replies (0)PD
Phephisani D
1 reviews | Active since Jan 2020
17 Jun 2025, 17:00
Lesotho Snowcation
❄️ I recently went on a magical snowcation to Lesotho with VR Travelcations, and I couldn’t be happier with the experience. From start to finish, they delivered in every way a great travel agent should, professional, punctual, and incredibly attentive. They made sure we didn’t just see the Maluti Mountains, we felt them. Every turn of the journey was thoughtfully planned, and they helped us capture every breathtaking moment along the way. If you’re considering a scenic getaway or just need someone to take the stress out of travel planning, I highly recommend them. I’ll definitely be booking another trip with VR Travelcations again!
0
Replies (0)