Terrible Experience – Dishonest and Unprofessional.

I had a shocking experience with this transport company. I sent clear photos of all my items, and they quoted me accordingly. During the entire 2.5 hours of loading, not once did anyone communicate that there were supposedly “extra items.” Only after the truck left did I receive a message claiming there were additional items, despite many of these being visible on the original photos.

According to Vuyani, some items were “done for free,” yet he then threatened to keep my boxes in Johannesburg or hold my TV in Cape Town until I paid the extra amount they suddenly demanded. This feels like nothing short of ******ion.

The truck loaded my goods on Thursday, only to arrive on Sunday, and then immediately left again because I refused to pay charges that were never part of the original AGREEMENT.I ended up paying R6500 more than what was originally quoted for.

This company is dishonest, unprofessional, and caused me enormous stress. I would strongly warn anyone against using their services.