Wakefields Property Management
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Wakefields Property Management has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Wakefields Property Management across 74 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Wakefield management I was owing them 4000 for the levies now they sent me to the lawyers i paid 4000 but the money went up with 2000 they told me that charges for the lawyers now I’m owing them 7000. The lady who was assisting me her name is Faiza
1 reviews | Active since Jan 2020
Wakefield management I was owing them 4000 for the levies now they sent me to the lawyers i paid 4000 but the money went up with 2000 they told me that charges for the lawyers now I’m owing them 7000. The lady who was assisting me her name is Faiza
1 reviews | Active since Jan 2020
Wakefield Property Management team in Umhlanga service over the years has deteriorated.I recently had an unpleasant experience with the lady Rashika and her manager Bianca(who manages the building i own) while trying to obtain some documents for SARS ...never have i seen such tardiness..i had to lodge a formal complaint to Rodger who also seemed to be indifferent to the matter raised......will be taking the matter up with Body Corporate and Ombudsman
1 reviews | Active since Jan 2020
Wakefield Property Management team in Umhlanga service over the years has deteriorated.I recently had an unpleasant experience with the lady Rashika and her manager Bianca(who manages the building i own) while trying to obtain some documents for SARS ...never have i seen such tardiness..i had to lodge a formal complaint to Rodger who also seemed to be indifferent to the matter raised......will be taking the matter up with Body Corporate and Ombudsman
1 reviews | Active since Jan 2020
I am deeply disappointed with the service I received from Feroza and Bashnie in their handling of tenant-related matters at my property. There were significant issues when the tenants were vacating. They appointed a third-party service provider, GeeBee 64 Express, to manage the process. Unfortunately, the representative from GeeBee, Chris, submitted a report that included false information about his interaction with the tenant. This was confirmed during a phone call—using the tenant’s phone on speaker—where both Priscilla and Feroza were present and heard Chris contradict his own written account. Furthermore, I was pressured to pay money based on a claim that I had agreed to cover certain costs—an agreement I had never made. It seems the tenants were misled into believing that I had consented to this, which was not the case. Lastly, my municipal account is now in arrears, despite it being under their management and with them responsible for making payments on my behalf. This has caused me considerable stress and inconvenience. I hope this feedback encourages the parties involved to reflect on their responsibilities and improve their service to avoid similar issues for others in the future.
1 reviews | Active since Jan 2020
I am deeply disappointed with the service I received from Feroza and Bashnie in their handling of tenant-related matters at my property. There were significant issues when the tenants were vacating. They appointed a third-party service provider, GeeBee 64 Express, to manage the process. Unfortunately, the representative from GeeBee, Chris, submitted a report that included false information about his interaction with the tenant. This was confirmed during a phone call—using the tenant’s phone on speaker—where both Priscilla and Feroza were present and heard Chris contradict his own written account. Furthermore, I was pressured to pay money based on a claim that I had agreed to cover certain costs—an agreement I had never made. It seems the tenants were misled into believing that I had consented to this, which was not the case. Lastly, my municipal account is now in arrears, despite it being under their management and with them responsible for making payments on my behalf. This has caused me considerable stress and inconvenience. I hope this feedback encourages the parties involved to reflect on their responsibilities and improve their service to avoid similar issues for others in the future.
1 reviews | Active since Jan 2020
Did you know Wakefields charges you R150 to allocate a payment that sits in their suspense account? I have this in email , Imagine a huge rental company in South Africa, had thousands of clients on their database , collects millions in rentals monthly , makes huge profits and still needs R150 for allocation of payments. My fault is that I made a payment erroneously, 1 extra digit. As I cannot speak now due to a very bad cancer , I get my daughter to speak to the debtor in charge. We then get told Wakefield charges R150 to allocate payments that's has " no valid reference number. " South Africa is going through such tough times and here is a large company with no morals or principles. Imagine taking 30 to 60 seconds to allocate a paymemt and charging R150. Shocking!!
1 reviews | Active since Jan 2020
Did you know Wakefields charges you R150 to allocate a payment that sits in their suspense account? I have this in email , Imagine a huge rental company in South Africa, had thousands of clients on their database , collects millions in rentals monthly , makes huge profits and still needs R150 for allocation of payments. My fault is that I made a payment erroneously, 1 extra digit. As I cannot speak now due to a very bad cancer , I get my daughter to speak to the debtor in charge. We then get told Wakefield charges R150 to allocate payments that's has " no valid reference number. " South Africa is going through such tough times and here is a large company with no morals or principles. Imagine taking 30 to 60 seconds to allocate a paymemt and charging R150. Shocking!!
1 reviews | Active since Jan 2020
My husband passed away on the 25th of July. I sent documents to Sureka Harrypersadh informing her of my husband's passing. I sent his death certificate and signed a debit order twice. I then requested that all further correspondence be forwarded to my email as my husband cannot respond as he is deceased. Then this afternoon correspondence got sent to my husband's email. I thought it was clear that I would be getting the correspondence now. I would like this problem rectified.
1 reviews | Active since Jan 2020
My husband passed away on the 25th of July. I sent documents to Sureka Harrypersadh informing her of my husband's passing. I sent his death certificate and signed a debit order twice. I then requested that all further correspondence be forwarded to my email as my husband cannot respond as he is deceased. Then this afternoon correspondence got sent to my husband's email. I thought it was clear that I would be getting the correspondence now. I would like this problem rectified.
1 reviews | Active since Jan 2020
I renewed my lease for the 1st August 2024 in June 2024 . The renewal fees and the deposit were paid into the account on the 3rd July 2024 and the rent for August paid on the 31 July 2024 . This morning I had nothing less than 10 calls from Shamima who does her job shockingly bad . Before you send a letter of demand you should check your bank statements , surely there is a way to track money coming into your account as you think I didn’t pay my rent or the fees and you invoice me a total of R9700 odd when all the monies have been paid in a month In advance and the rent on the last day of the month as it should be . When I pay my rent on the 25 th , I dnt receive numerous calls as to why I paid early but when I pay on the 31 st I get a letter of deman ??? Bad service and then you harass me before checking your facts! Do better Wakefields , I’m a tenant going on for the second year and this is how you treat good tenants! Pathetic!
1 reviews | Active since Jan 2020
I renewed my lease for the 1st August 2024 in June 2024 . The renewal fees and the deposit were paid into the account on the 3rd July 2024 and the rent for August paid on the 31 July 2024 . This morning I had nothing less than 10 calls from Shamima who does her job shockingly bad . Before you send a letter of demand you should check your bank statements , surely there is a way to track money coming into your account as you think I didn’t pay my rent or the fees and you invoice me a total of R9700 odd when all the monies have been paid in a month In advance and the rent on the last day of the month as it should be . When I pay my rent on the 25 th , I dnt receive numerous calls as to why I paid early but when I pay on the 31 st I get a letter of deman ??? Bad service and then you harass me before checking your facts! Do better Wakefields , I’m a tenant going on for the second year and this is how you treat good tenants! Pathetic!
1 reviews | Active since Jan 2020
Think twice about appointing Wakefields Property Management to manage your Buildings and Complexes! I have been billed for a storage facility for years without access to the storage facility and Wakefileds refuses to follow up with the Trustees. They offer me a credit for 2 months while charging me for years. Pathethic service.
1 reviews | Active since Jan 2020
Think twice about appointing Wakefields Property Management to manage your Buildings and Complexes! I have been billed for a storage facility for years without access to the storage facility and Wakefileds refuses to follow up with the Trustees. They offer me a credit for 2 months while charging me for years. Pathethic service.
1 reviews | Active since Jan 2020
I'm deeply dismayed by the ********* business practices employed by Wakefield Property Management. Despite providing a month's notice in February to vacate the flat by the end of March, I was shocked to receive only R2100 out of the R6800 refund I was owed. Upon questioning this discrepancy, I was informed that the deduction was attributed to utilities, despite having prepaid for all such expenses. Furthermore, I was blindsided by the claim that R4700 was withheld due to moving out before the contract's end. The lack of transparency in their calculations is unacceptable, and I demand a thorough breakdown of these charges. Such deceptive tactics not only erode trust but also demonstrate a blatant disregard for customer rights and fairness.
1 reviews | Active since Jan 2020
I'm deeply dismayed by the ********* business practices employed by Wakefield Property Management. Despite providing a month's notice in February to vacate the flat by the end of March, I was shocked to receive only R2100 out of the R6800 refund I was owed. Upon questioning this discrepancy, I was informed that the deduction was attributed to utilities, despite having prepaid for all such expenses. Furthermore, I was blindsided by the claim that R4700 was withheld due to moving out before the contract's end. The lack of transparency in their calculations is unacceptable, and I demand a thorough breakdown of these charges. Such deceptive tactics not only erode trust but also demonstrate a blatant disregard for customer rights and fairness.
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