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walletdoc
Claimed Business
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Performance(last 12 months):
0Trustindex Rating
#69Ranked In Financial Services
1h 28mReply Time
-100 NPSUnlikely
Replied to 33% of negative reviews
Reply time on negative reviews: 1 hour 28 min
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
1h 28m
NPS Score
-100
Recommended: Unlikely
Replied to 33% of negative reviews
Reply time on negative reviews: 1 hour 28 min
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About walletdoc
walletdoc has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. They reply to 33% of negative reviews, typically within 1 hour 28 min. Hellopeter has tracked walletdoc across 16 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDC
KM
Kagiso M
1 reviews | Active since Jan 2020
22 Jul 2025, 16:05
I want my R4000 back!!!!
I requested a refund on the 26March 2025 and it’s 22 July 2025 and I still haven’t got my money it’s four months now and I spoke to my bank they made an investigation and the was no money in my account that was paid from walletdoc the proof of payment that warren send me the RRN number is invalid my bank couldn’t even trace it as for the proof that I haven’t gotten my money my bank statement should be proof enough I need my money back or else I’ll take this further and report it to the relevant authorities like I said I want my R4000 back!!!
Helpful (0)
|Replies (0)KM
Kagiso M
1 reviews | Active since Jan 2020
22 Jul 2025, 16:05
I want my R4000 back!!!!
I requested a refund on the 26March 2025 and it’s 22 July 2025 and I still haven’t got my money it’s four months now and I spoke to my bank they made an investigation and the was no money in my account that was paid from walletdoc the proof of payment that warren send me the RRN number is invalid my bank couldn’t even trace it as for the proof that I haven’t gotten my money my bank statement should be proof enough I need my money back or else I’ll take this further and report it to the relevant authorities like I said I want my R4000 back!!!
0
Replies (0)AB
Anika B
1 reviews | Active since Jan 2020
25 Jun 2025, 06:49
The best service ever!
Absolutely amazing service! Glenda is the best. She has been so helpful from the start of the process, she kept me in the loop regarding eta and made extra effort to assist with temporary solutions, and gave me a tutorial on how to operate everything online. She is so lovely, sweet, kind and professional. I am very happy with my service at walletdoc.
Helpful (0)
|Replies (0)AB
Anika B
1 reviews | Active since Jan 2020
25 Jun 2025, 06:49
The best service ever!
Absolutely amazing service! Glenda is the best. She has been so helpful from the start of the process, she kept me in the loop regarding eta and made extra effort to assist with temporary solutions, and gave me a tutorial on how to operate everything online. She is so lovely, sweet, kind and professional. I am very happy with my service at walletdoc.
0
Replies (0)KM
Kagiso M
1 reviews | Active since Jan 2020
16 May 2025, 11:30
We buy cars payments
I am extremely frustrated with the lack of resolution regarding my refund request. On March 25, 2025, I deposited R4000 for online bidding, and when I lost the bid, I promptly requested a refund on March 26, 2025. I received a message confirming that my refund had been processed, yet it has now been over 10 business days, and I have not seen any sign of this refund in my account. It is unacceptable that I did not provide an account number for the refund to be processed, and I am left in limbo without my money.
Helpful (0)
|Replies (0)KM
Kagiso M
1 reviews | Active since Jan 2020
16 May 2025, 11:30
We buy cars payments
I am extremely frustrated with the lack of resolution regarding my refund request. On March 25, 2025, I deposited R4000 for online bidding, and when I lost the bid, I promptly requested a refund on March 26, 2025. I received a message confirming that my refund had been processed, yet it has now been over 10 business days, and I have not seen any sign of this refund in my account. It is unacceptable that I did not provide an account number for the refund to be processed, and I am left in limbo without my money.
0
Replies (0)JS
Johannes S
1 reviews | Active since Jan 2020
11 Nov 2024, 09:31
Waiting for Dep in my bank account
I paid my Rates and taxes to Midvaal with walletdoc never had a problem but this month on the 3 Nov R1362 went off my bank account but was not paid over to Mivaal. I spoke to Warren Swick,Shaking Hlungwani swell as Lusandra Mgqalele .Thy said the payment was loaded on Friday But till now I have not received it JA Steyn email adamsteyn@gmail.com
Helpful (0)
|Replies (0)JS
Johannes S
1 reviews | Active since Jan 2020
11 Nov 2024, 09:31
Waiting for Dep in my bank account
I paid my Rates and taxes to Midvaal with walletdoc never had a problem but this month on the 3 Nov R1362 went off my bank account but was not paid over to Mivaal. I spoke to Warren Swick,Shaking Hlungwani swell as Lusandra Mgqalele .Thy said the payment was loaded on Friday But till now I have not received it JA Steyn email adamsteyn@gmail.com
0
Replies (0)sP
LF
Le F
1 reviews | Active since Jan 2020
9 Aug 2024, 10:35
Superior Service from Michal @ Walletdoc!
Hi, fellow Ecommerce entrepreneurs and any business out in South Africa looking for a credit card machine! I can truly recommend Michal Rom from Walletdoc, if you are looking for better rates and superior service contact her, she is an absolute legend. Walletdoc, look after her please, she is one of your greatest assets!
Helpful (0)
|Replies (0)LF
Le F
1 reviews | Active since Jan 2020
9 Aug 2024, 10:35
Superior Service from Michal @ Walletdoc!
Hi, fellow Ecommerce entrepreneurs and any business out in South Africa looking for a credit card machine! I can truly recommend Michal Rom from Walletdoc, if you are looking for better rates and superior service contact her, she is an absolute legend. Walletdoc, look after her please, she is one of your greatest assets!
0
Replies (0)ZS