W
WatchProp
Claimed Business
W
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About WatchProp
WatchProp has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked WatchProp across 26 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRH
Russel Hendricks.
1 reviews | Active since Jan 2020
28 Feb 2026, 03:27
Bad service
Bad service and unprofessional unable to assist and no follow-up Was in arrears pay it full and still they handed to me over to legal time with additional cost on acvount spoke to Wendy promises to attend since 15 Feb said will resolved but to no avail
Helpful (0)
|Replies (0)RH
Russel Hendricks.
1 reviews | Active since Jan 2020
28 Feb 2026, 03:27
Bad service
Bad service and unprofessional unable to assist and no follow-up Was in arrears pay it full and still they handed to me over to legal time with additional cost on acvount spoke to Wendy promises to attend since 15 Feb said will resolved but to no avail
0
Replies (0)MM
Magdali M
1 reviews | Active since Jan 2020
3 Feb 2026, 18:28
Unreliable
Watchprop is quick to react on online comments made in public about their service, but they cannot respond to the real issues in the background. If you can respond to my reviews in a timely matter you can surely solve the problems as well? After rebilling me for arrears after the account has been cleared, I have sent various mails and no response. Have included three people in the mail and still being ignored. Now, my tenants property has been ****** as well which is regarded as theft. We have never had these problems before and this is proof of unreliability and untrustworthiness. I am an owner and have no trust in Watchprop.
Helpful (0)
|Replies (0)MM
Magdali M
1 reviews | Active since Jan 2020
3 Feb 2026, 18:28
Unreliable
Watchprop is quick to react on online comments made in public about their service, but they cannot respond to the real issues in the background. If you can respond to my reviews in a timely matter you can surely solve the problems as well? After rebilling me for arrears after the account has been cleared, I have sent various mails and no response. Have included three people in the mail and still being ignored. Now, my tenants property has been ****** as well which is regarded as theft. We have never had these problems before and this is proof of unreliability and untrustworthiness. I am an owner and have no trust in Watchprop.
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Replies (0)GC
Gavin C
1 reviews | Active since Jan 2020
15 Jan 2026, 07:56
Watchprop ******ion.
Landlords never use Watchprop as an agent as they impose ridiculous requirements for a tenant to comply with if they want to rent through Watchprop! This tantamount to ******ion. As you might be aware renting in Cape Town CBD is expensive and properties are rare, so when corporates exploit tenants something has to be done about it. (A chat on Cape Talk would help) I viewed a flat in Cape Town Vredehoek on behalf of my daughter and her friend as they work during working hours? Amazing that all properties for rent one has to view it during working hours thereby excluding working individuals unless they take leave? What is astounding is that it appears that ALL the costs are put on to the tenant! What on earth is the "The non-refundable Application Processing Fee of R690.00"?There where at least 20 individuals viewing on the day! ******ion!!! Agents don't need to rent the apartment out, all they need are many applications? R1000 cleaning fee and R1550 lease fee? Evidently Watchprop never ever responds to tennant re broken or faulty issues.
Helpful (0)
|Replies (0)GC
Gavin C
1 reviews | Active since Jan 2020
15 Jan 2026, 07:56
Watchprop ******ion.
Landlords never use Watchprop as an agent as they impose ridiculous requirements for a tenant to comply with if they want to rent through Watchprop! This tantamount to ******ion. As you might be aware renting in Cape Town CBD is expensive and properties are rare, so when corporates exploit tenants something has to be done about it. (A chat on Cape Talk would help) I viewed a flat in Cape Town Vredehoek on behalf of my daughter and her friend as they work during working hours? Amazing that all properties for rent one has to view it during working hours thereby excluding working individuals unless they take leave? What is astounding is that it appears that ALL the costs are put on to the tenant! What on earth is the "The non-refundable Application Processing Fee of R690.00"?There where at least 20 individuals viewing on the day! ******ion!!! Agents don't need to rent the apartment out, all they need are many applications? R1000 cleaning fee and R1550 lease fee? Evidently Watchprop never ever responds to tennant re broken or faulty issues.
0
Replies (0)AK
Alex K
1 reviews | Active since Jan 2020
26 Mar 2025, 12:09
Avoid Watchprop if you can - ***********, Rude Unprofessional staff
WatchProp, formally known as Permanent, is the worst property management I have ever seen! They are not different from ****mers. They are so unprofessional. No complaints are ever resolved. *********** and rude staff. Unfair billing - imagine billing a single person who rarely cooks R2500 for electricity, yet they can not explain how they determine that amount since there is no metre in the apartment - 72 On Kloof. I stayed next to the building manager and I used to see some tenants complaining about the same. After moving out, getting part of my deposit was a hustle. My deposit was R 12 940.91, and I was only given R 4 467.57, giving crazy excuses! To make it worse, I left my certificate on the wall, and when I called, the only response was, "It's gone! Heartless unprofessional staff. Please avoid these people if you can.
Helpful (0)
|Replies (0)AK
Alex K
1 reviews | Active since Jan 2020
26 Mar 2025, 12:09
Avoid Watchprop if you can - ***********, Rude Unprofessional staff
WatchProp, formally known as Permanent, is the worst property management I have ever seen! They are not different from ****mers. They are so unprofessional. No complaints are ever resolved. *********** and rude staff. Unfair billing - imagine billing a single person who rarely cooks R2500 for electricity, yet they can not explain how they determine that amount since there is no metre in the apartment - 72 On Kloof. I stayed next to the building manager and I used to see some tenants complaining about the same. After moving out, getting part of my deposit was a hustle. My deposit was R 12 940.91, and I was only given R 4 467.57, giving crazy excuses! To make it worse, I left my certificate on the wall, and when I called, the only response was, "It's gone! Heartless unprofessional staff. Please avoid these people if you can.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Mar 2025, 02:05
Poor communication, lack of action and performance · Worst sectional title management · Bad News! · Worst managing agents
Poor communication, lack of action and performance · Worst sectional title management · Bad News! · Worst managing agents. Please stay away from this place. I have raised more than one concern. If I get a reply its "lodge a dispute at CSOS" Its like sending emails to a empty box. Chance of winning lotto is better than them resolving or even give decent feedback.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Mar 2025, 02:05
Poor communication, lack of action and performance · Worst sectional title management · Bad News! · Worst managing agents
Poor communication, lack of action and performance · Worst sectional title management · Bad News! · Worst managing agents. Please stay away from this place. I have raised more than one concern. If I get a reply its "lodge a dispute at CSOS" Its like sending emails to a empty box. Chance of winning lotto is better than them resolving or even give decent feedback.
0
Replies (0)LS
Lorne S
1 reviews | Active since Jan 2020
20 Nov 2024, 11:22
Watchprop new lady as Chairman not interested in complex issues at all Compm
Sharing with all others on the bad reviews. Had a competent chairman/lady who resigned and now have a lady who doesn't have any interest in reporting any issues to the Body Corporate. Instrumental in a huge extra levy owed with little to show for it and increased the security levy at the same time
Helpful (0)
|Replies (0)LS
Lorne S
1 reviews | Active since Jan 2020
20 Nov 2024, 11:22
Watchprop new lady as Chairman not interested in complex issues at all Compm
Sharing with all others on the bad reviews. Had a competent chairman/lady who resigned and now have a lady who doesn't have any interest in reporting any issues to the Body Corporate. Instrumental in a huge extra levy owed with little to show for it and increased the security levy at the same time
0
Replies (0)RE
Riëtte Eiselen
1 reviews | Active since Jan 2020
26 May 2024, 19:02
Poor communication, lack of action and performance
If you ever think of using WatchProp as a Managing agent for your complex, think again: After the wind storm of 6-7 April in Somerset West, I wrote a lengthy email to WatchProp delineating the damage and problems experience(d) as a result of the storm. In particular the barrier fence between my and the neighbour’s unit collapsed. WatchProp responded that a quote will be obtained for replacing the fence. However I wrote lengthy emails regarding their lack of communication and performance on 23 and 30 April. The first response from WatchProp on the issues raised in my initial email was received FOUR WEEKS after the initial email. However, their email provided no definite action plan. They only made promises. I immediately responded complaining about the lack from progress on their side. The final communication to WatchProp was on 10 May where I simply asked them to tell me when the fence will be replaced. I am still waiting for a response. It is now SEVEN WEEKS after the storm and my initial email to WatchProp and I am still waiting for them to do anything, especially as far as the fence is concerned.
Helpful (0)
|Replies (0)RE
Riëtte Eiselen
1 reviews | Active since Jan 2020
26 May 2024, 19:02
Poor communication, lack of action and performance
If you ever think of using WatchProp as a Managing agent for your complex, think again: After the wind storm of 6-7 April in Somerset West, I wrote a lengthy email to WatchProp delineating the damage and problems experience(d) as a result of the storm. In particular the barrier fence between my and the neighbour’s unit collapsed. WatchProp responded that a quote will be obtained for replacing the fence. However I wrote lengthy emails regarding their lack of communication and performance on 23 and 30 April. The first response from WatchProp on the issues raised in my initial email was received FOUR WEEKS after the initial email. However, their email provided no definite action plan. They only made promises. I immediately responded complaining about the lack from progress on their side. The final communication to WatchProp was on 10 May where I simply asked them to tell me when the fence will be replaced. I am still waiting for a response. It is now SEVEN WEEKS after the storm and my initial email to WatchProp and I am still waiting for them to do anything, especially as far as the fence is concerned.
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Replies (0)SG
Sheryl G
1 reviews | Active since Jan 2020
25 May 2024, 08:59
Repairs
I am engaged to Michael Bubb and YES we are owners of this unit. So its taken a year for you to tell us this. I have each and every email as proof. One year.. Do you know how many people complain about the poor service here. Its frightening.
Helpful (0)
|Replies (0)SG
Sheryl G
1 reviews | Active since Jan 2020
25 May 2024, 08:59
Repairs
I am engaged to Michael Bubb and YES we are owners of this unit. So its taken a year for you to tell us this. I have each and every email as proof. One year.. Do you know how many people complain about the poor service here. Its frightening.
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Replies (0)