Worst Holiday Experience Ever

I booked Waterberg Predator Park under booking.com. The place is advertised under the wrong name and the signage outside is Caesar's bush palace and they refer to themselves as Waterberg Wildlife Sanctuary. The place was in an rough state and not at all as advertised most of the pools are broken down, majority of the units are under renovations and they used false adverti*****t under booking.com. booking.com kept saying they will help us, however don't come back to us. They don't blacklist the property or correct this. I won't recommend using either the place we stayed at or booking.com