1 reviews | Active since Member
Would not recommend at all. They firstly arrived a day earlier than what I booked so I had to make a plan to accommodate. The mattress had minor marks on it when they arrived. After a couple of hours the mattress started showing deep dark marks which were NEVER there before, I reached out to them which they then advised the mattress was not rinsed, so they sent out a "Recovery" team the next day. The guy then told me the reason this happened was due to it being left in the sun to dry, needless to say I asked the first team on more than one occasion would it effect it if we put it in the sun, of course the answer was no. After the recovery team left, there was really minimal change to the mattress and the dark marks, NO follow up, and then I received a snotty message the same day to let me know that the other 50% of my bill was still outstanding. Very unprofessional, Lack of care and honestly a complete waste of money.