WC
Wealth Creed
Claimed Business
WC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEM
Emily M
1 reviews | Active since Jan 2020
2 Nov 2021, 05:45
Advisory Information
Good Day I am currently in a process of divorce and my husband was retrenched from his company and his 'Pension Fund money' is with Wealth Creed on Preservation Fund. So what happened was my Representative had send communication to Wealth Creed for them to freeze his monies because of the divorce process and also because we are married in CoP. All along my husband wanted to withdraw the money and he was told that he needed my signature on the withdrawal form, or else he would not be able to withdraw. Later the financial advisor changed her tune and assisted my husband to interact with their legal team where the legal team had advised my husband that he can withdraw the money because he is the sole signatory to those fund, he doesn't need my signature. Whilst they were busy assisting him they had never responded to the email that my Representative had send them, maybe at least to explain their processes and/or to even advise that the letter that was sent to them was not sufficient to withhold the withdrawal. So what they did was they released a certain portion of the money to him without me attaching my signature as they first required it. What I would like to know is that how is it that they were notified of the divorce application but never responded and also were they allowed to have the money paid out even if they are aware of the divorce?
Helpful (0)
|Replies (0)EM
Emily M
1 reviews | Active since Jan 2020
2 Nov 2021, 05:45
Advisory Information
Good Day I am currently in a process of divorce and my husband was retrenched from his company and his 'Pension Fund money' is with Wealth Creed on Preservation Fund. So what happened was my Representative had send communication to Wealth Creed for them to freeze his monies because of the divorce process and also because we are married in CoP. All along my husband wanted to withdraw the money and he was told that he needed my signature on the withdrawal form, or else he would not be able to withdraw. Later the financial advisor changed her tune and assisted my husband to interact with their legal team where the legal team had advised my husband that he can withdraw the money because he is the sole signatory to those fund, he doesn't need my signature. Whilst they were busy assisting him they had never responded to the email that my Representative had send them, maybe at least to explain their processes and/or to even advise that the letter that was sent to them was not sufficient to withhold the withdrawal. So what they did was they released a certain portion of the money to him without me attaching my signature as they first required it. What I would like to know is that how is it that they were notified of the divorce application but never responded and also were they allowed to have the money paid out even if they are aware of the divorce?
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Replies (0)