Weavind & Weavind
1.3|6 reviews
AE
Albert E
1 reviews | Active since Member
08 Oct 2015, 10:56
No Feedback
I requested a statement for a Massbuild account that was paid up, after several emails forwarded to Weavind and Weavind more than a month ago I only received an email stating that they will get back to me, I'm still waiting after 2 reminders
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Replies (75)Weavind & Weavind's replyOfficial
09 Oct 2015, 09:35Hello mwali@,
Dear Sir
We thank you for your feedback and confirm having looked into you complaints as well as having contacted you telephonically to discuss the issue.
As explained, we as attorneys have a fiduciary duty to act both in the best interests and in accordance with the instructions of our client . We have to this extent requested final confirmation from client and will provide you with a progress report pertaining to the debt in question as soon as same is at hand.
We however submit that it is not unreasonable to afford our client (taking into account the procedures and policies to which it is subject) a reasonable opportunity to compute and quantify your long outstanding indebtedness, the full extent of which we will for (confidentiality reasons) not elaborate on in this public forum.
We however undertake to keep you abreast of the progress herein.
Yours faithfully
The Weavind Team
Dear Sir
We thank you for your feedback and confirm having looked into you complaints as well as having contacted you telephonically to discuss the issue.
As explained, we as attorneys have a fiduciary duty to act both in the best interests and in accordance with the instructions of our client . We have to this extent requested final confirmation from client and will provide you with a progress report pertaining to the debt in question as soon as same is at hand.
We however submit that it is not unreasonable to afford our client (taking into account the procedures and policies to which it is subject) a reasonable opportunity to compute and quantify your long outstanding indebtedness, the full extent of which we will for (confidentiality reasons) not elaborate on in this public forum.
We however undertake to keep you abreast of the progress herein.
Yours faithfully
The Weavind Team
Best regards,
Weavind & Weavind's reply09 Oct 2015, 09:35
Official
Hello mwali@,
Dear Sir
We thank you for your feedback and confirm having looked into you complaints as well as having contacted you telephonically to discuss the issue.
As explained, we as attorneys have a fiduciary duty to act both in the best interests and in accordance with the instructions of our client . We have to this extent requested final confirmation from client and will provide you with a progress report pertaining to the debt in question as soon as same is at hand.
We however submit that it is not unreasonable to afford our client (taking into account the procedures and policies to which it is subject) a reasonable opportunity to compute and quantify your long outstanding indebtedness, the full extent of which we will for (confidentiality reasons) not elaborate on in this public forum.
We however undertake to keep you abreast of the progress herein.
Yours faithfully
The Weavind Team
Dear Sir
We thank you for your feedback and confirm having looked into you complaints as well as having contacted you telephonically to discuss the issue.
As explained, we as attorneys have a fiduciary duty to act both in the best interests and in accordance with the instructions of our client . We have to this extent requested final confirmation from client and will provide you with a progress report pertaining to the debt in question as soon as same is at hand.
We however submit that it is not unreasonable to afford our client (taking into account the procedures and policies to which it is subject) a reasonable opportunity to compute and quantify your long outstanding indebtedness, the full extent of which we will for (confidentiality reasons) not elaborate on in this public forum.
We however undertake to keep you abreast of the progress herein.
Yours faithfully
The Weavind Team
Best regards,