Impossible to claim- DISGUSTED!!! DO NOT EXIST

A star for what ??? 1 star is generous !! I find this very hard to understand, you have 4 numbers listed yet all 4 do not exist ???? If you are still operating, pray the Financial Ombudsman Services do not get a hold of you. You have taken money from people who purchased your disgusting product in Good faith!!! My husband and I have been living in our home for 3 years and have had to call the plumber out 5 times to fix the cheap element installed. You say SOLAR yet the amount of electricity taken is astonishing!!! Finally, your **** product has now burst leaving us with a 35K repair estimate and guess what? we trying to contact you to claim under the 10 YEAR warranty and you DO NOT EXIST!!! This is not the end, I have consumer rights and I am not shy to execute them. I suggest your Managing director gets his act together because come hail high waters I will ensure that every cent paid toward my replacement is reclaimed. I remind him that I will continue to voice my opinion of this company until this is resolved. Look at the reviews??? your clients are complaining and you complaints line DOES NOT EXIST!!!!!! I am really shocked that you do this to people that work hard to support you!!!!! Under the Consumer Protection Act you are to to promote a fair, accessible and sustainable marketplace for consumer products and services and for that purpose to establish national norms and standards relating to consumer protection. You think this is fair?? FIX THIS !!!