WESTERN CAPE AUCTIONEERS
1|1 reviews
KL
Karushni L
1 reviews | Active since Member
02 Aug 2023, 11:11
Internally misleading
This company are ****s. They withhold information that should be declared. You cannot say voetstoots without declaring the faults. They are intentionally misleading.
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Replies (120)WESTERN CAPE AUCTIONEERS's replyOfficial
02 Aug 2023, 13:16Dear Karushni
Please be advised that the word Voetstoots means as is (we sell it in the condition it is standing)
We always have at least 5 days for you to come and test and view the goods as per our conditions of sale. You will find the conditions of sale on our online bidding platform for every auction. We always advertise (viewing is essential). We don't test all the goods at every auction sometime the goods arrive a day before the auction starts. As the goods don't belong to us, we cannot be held responsible for testing as all goods are always sold Voetstoots at every auction in South Africa, we are not the first Auction house that sells goods Voetstoots. As per our conditions of sale we don't give any guarantees and you can always call us to ask if the item is working or not working, we will gladly assist with the testing, but even when we say it is in a working state, it stays your responsibility to come and test it yourself, as we are auctioneers and not electricians. All Buyers have 5 days for inspection, and we supply all the avenues for you to equate yourself with the condition of goods sold at our auction or the auction you are bidding on. Every one that reads this complaint must also be aware that Karushni accepted the conditions of sale and she also admitted that she had read the attached condition of sale by clicking on I accept. The system would not have allowed Karushni to bid if she had not accepted the conditions of sale. We strongly deny that we are intentionally misleading people we have been in this industry for 32 years and you are the first person to accuse us of misleading people. As we supply all the tools for you to Bid or not BID. KARUSHNI ll please supply us with your bidder's number and your Surname so that we can look into your purchase. We also would like to mention that we have never been informed that you have a problem with your purchase. This HELLO PETER COMPLAINT IS THE FIRST WORD WE HAVE HEARD ABOUT YOUR COMPLAINT.WE ARE ALSO NOT scamsters. REGARDS SHERRIL
Please be advised that the word Voetstoots means as is (we sell it in the condition it is standing)
We always have at least 5 days for you to come and test and view the goods as per our conditions of sale. You will find the conditions of sale on our online bidding platform for every auction. We always advertise (viewing is essential). We don't test all the goods at every auction sometime the goods arrive a day before the auction starts. As the goods don't belong to us, we cannot be held responsible for testing as all goods are always sold Voetstoots at every auction in South Africa, we are not the first Auction house that sells goods Voetstoots. As per our conditions of sale we don't give any guarantees and you can always call us to ask if the item is working or not working, we will gladly assist with the testing, but even when we say it is in a working state, it stays your responsibility to come and test it yourself, as we are auctioneers and not electricians. All Buyers have 5 days for inspection, and we supply all the avenues for you to equate yourself with the condition of goods sold at our auction or the auction you are bidding on. Every one that reads this complaint must also be aware that Karushni accepted the conditions of sale and she also admitted that she had read the attached condition of sale by clicking on I accept. The system would not have allowed Karushni to bid if she had not accepted the conditions of sale. We strongly deny that we are intentionally misleading people we have been in this industry for 32 years and you are the first person to accuse us of misleading people. As we supply all the tools for you to Bid or not BID. KARUSHNI ll please supply us with your bidder's number and your Surname so that we can look into your purchase. We also would like to mention that we have never been informed that you have a problem with your purchase. This HELLO PETER COMPLAINT IS THE FIRST WORD WE HAVE HEARD ABOUT YOUR COMPLAINT.WE ARE ALSO NOT scamsters. REGARDS SHERRIL
Best regards,
WESTERN CAPE AUCTIONEERS's reply02 Aug 2023, 13:16
Official
Dear Karushni
Please be advised that the word Voetstoots means as is (we sell it in the condition it is standing)
We always have at least 5 days for you to come and test and view the goods as per our conditions of sale. You will find the conditions of sale on our online bidding platform for every auction. We always advertise (viewing is essential). We don't test all the goods at every auction sometime the goods arrive a day before the auction starts. As the goods don't belong to us, we cannot be held responsible for testing as all goods are always sold Voetstoots at every auction in South Africa, we are not the first Auction house that sells goods Voetstoots. As per our conditions of sale we don't give any guarantees and you can always call us to ask if the item is working or not working, we will gladly assist with the testing, but even when we say it is in a working state, it stays your responsibility to come and test it yourself, as we are auctioneers and not electricians. All Buyers have 5 days for inspection, and we supply all the avenues for you to equate yourself with the condition of goods sold at our auction or the auction you are bidding on. Every one that reads this complaint must also be aware that Karushni accepted the conditions of sale and she also admitted that she had read the attached condition of sale by clicking on I accept. The system would not have allowed Karushni to bid if she had not accepted the conditions of sale. We strongly deny that we are intentionally misleading people we have been in this industry for 32 years and you are the first person to accuse us of misleading people. As we supply all the tools for you to Bid or not BID. KARUSHNI ll please supply us with your bidder's number and your Surname so that we can look into your purchase. We also would like to mention that we have never been informed that you have a problem with your purchase. This HELLO PETER COMPLAINT IS THE FIRST WORD WE HAVE HEARD ABOUT YOUR COMPLAINT.WE ARE ALSO NOT scamsters. REGARDS SHERRIL
Please be advised that the word Voetstoots means as is (we sell it in the condition it is standing)
We always have at least 5 days for you to come and test and view the goods as per our conditions of sale. You will find the conditions of sale on our online bidding platform for every auction. We always advertise (viewing is essential). We don't test all the goods at every auction sometime the goods arrive a day before the auction starts. As the goods don't belong to us, we cannot be held responsible for testing as all goods are always sold Voetstoots at every auction in South Africa, we are not the first Auction house that sells goods Voetstoots. As per our conditions of sale we don't give any guarantees and you can always call us to ask if the item is working or not working, we will gladly assist with the testing, but even when we say it is in a working state, it stays your responsibility to come and test it yourself, as we are auctioneers and not electricians. All Buyers have 5 days for inspection, and we supply all the avenues for you to equate yourself with the condition of goods sold at our auction or the auction you are bidding on. Every one that reads this complaint must also be aware that Karushni accepted the conditions of sale and she also admitted that she had read the attached condition of sale by clicking on I accept. The system would not have allowed Karushni to bid if she had not accepted the conditions of sale. We strongly deny that we are intentionally misleading people we have been in this industry for 32 years and you are the first person to accuse us of misleading people. As we supply all the tools for you to Bid or not BID. KARUSHNI ll please supply us with your bidder's number and your Surname so that we can look into your purchase. We also would like to mention that we have never been informed that you have a problem with your purchase. This HELLO PETER COMPLAINT IS THE FIRST WORD WE HAVE HEARD ABOUT YOUR COMPLAINT.WE ARE ALSO NOT scamsters. REGARDS SHERRIL
Best regards,
KL
Karushni L's updateReviewer Update
02 Aug 2023, 13:52Dear Sherril
I spoke to Jackie this morning on cell and my husband has been to the office.
Is this perhaps not the correct company? I will remove my post immediately and I apologise.
I was at the office, I viewed the item on Friday and I did ask more than one employee, Ruan and another guy, who told me the item was tested and is 100%. They did not advise testing means they only do a switch on power test, "does the item switch on?". My understanding of testing is, had power been connected, had water been connected and had at least one wash cycle run successfully? If they had made it clear how testing is done then I would have asked further questions. I also spoke to the ladies in the admin office. I make the bid on Saturday after having been to the office and spoken with staff.
I spoke to Jackie this morning on cell and my husband has been to the office.
Is this perhaps not the correct company? I will remove my post immediately and I apologise.
I was at the office, I viewed the item on Friday and I did ask more than one employee, Ruan and another guy, who told me the item was tested and is 100%. They did not advise testing means they only do a switch on power test, "does the item switch on?". My understanding of testing is, had power been connected, had water been connected and had at least one wash cycle run successfully? If they had made it clear how testing is done then I would have asked further questions. I also spoke to the ladies in the admin office. I make the bid on Saturday after having been to the office and spoken with staff.
KL
Karushni L's update02 Aug 2023, 13:52
Reviewer Update
Dear Sherril
I spoke to Jackie this morning on cell and my husband has been to the office.
Is this perhaps not the correct company? I will remove my post immediately and I apologise.
I was at the office, I viewed the item on Friday and I did ask more than one employee, Ruan and another guy, who told me the item was tested and is 100%. They did not advise testing means they only do a switch on power test, "does the item switch on?". My understanding of testing is, had power been connected, had water been connected and had at least one wash cycle run successfully? If they had made it clear how testing is done then I would have asked further questions. I also spoke to the ladies in the admin office. I make the bid on Saturday after having been to the office and spoken with staff.
I spoke to Jackie this morning on cell and my husband has been to the office.
Is this perhaps not the correct company? I will remove my post immediately and I apologise.
I was at the office, I viewed the item on Friday and I did ask more than one employee, Ruan and another guy, who told me the item was tested and is 100%. They did not advise testing means they only do a switch on power test, "does the item switch on?". My understanding of testing is, had power been connected, had water been connected and had at least one wash cycle run successfully? If they had made it clear how testing is done then I would have asked further questions. I also spoke to the ladies in the admin office. I make the bid on Saturday after having been to the office and spoken with staff.