White River Manor warning

When I contacted White River Manor to book in for their Wellness programme..no one got back to me. I phoned a week later and got through to someone who didn't seem to know what they were doing. They said that a director would get back to me....no one called me! The next day I was told that the said director wanted a report on me!!!This was all very suspicious and lacked transparency. Why was it so hard to come to a Wellness programme? Their website looks so shiny, professional and welcoming...this is not what I experienced at all and then when I went into the reviews it made sense.So many red flags. I am so relieved that I did not waste my money on an establishment that seems *********** and truly unprofessional. Be warned!