Wingfield Motors
Claimed Business
Wingfield Motors
Claimed Business
26 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Wingfield Motors delivers an overwhelmingly positive car-buying experience across its Kuils River, Bellville, and Goodwood branches. Customers consistently praise individual sales consultants, particularly Tashreeq, Farrel Kriel, and Rochelle, for their professionalism, patience, and willingness to go the extra mile. The finance and insurance teams, including Marc and Divine, are commended for clear communication and efficiency. However, one notable complaint highlights poor after-sales support at the Goodwood branch regarding unresolved mechanical issues, suggesting inconsistency in post-purchase care.
Performance(last 12 months):
0Trustindex Rating
#44Ranked In Automotive
438h 13mReply Time
33 NPSLikely
Replied to 25% of negative reviews
Reply time on negative reviews: 18 hours 44 min
TrustIndex
0
Ranking
#44
in Automotive
Avg Reply
438h 13m
NPS Score
33
Recommended: Likely
Replied to 25% of negative reviews
Reply time on negative reviews: 18 hours 44 min
Review Distribution
4.4|26 Reviews
May '25 - Apr '26
5(88%)
4(0%)
3(0%)
2(4%)
1(8%)
5(88%)
4(0%)
3(0%)
2(4%)
1(8%)
Frequently Asked Questions About Wingfield Motors
Based on recent customer reviews, Wingfield Motors delivers an overwhelmingly positive car-buying experience across its Kuils River, Bellville, and Goodwood branches. Customers consistently praise individual sales consultants, particularly Tashreeq, Farrel Kriel, and Rochelle, for their professionalism, patience, and willingness to go the extra mile. The finance and insurance teams, including Marc and Divine, are commended for clear communication and efficiency. However, one notable complaint highlights poor after-sales support at the Goodwood branch regarding unresolved mechanical issues, suggesting inconsistency in post-purchase care.
Wingfield Motors has a TrustIndex of 0 out of 10 on Hellopeter, based on 26 reviews in the last 12 months. They reply to 25% of negative reviews, typically within 18 hours 44 min. Hellopeter has tracked Wingfield Motors across 381 total reviews. How is the TrustIndex calculated? →
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNN
Naaila N
1 reviews | Active since Jan 2020
21 Feb 2026, 09:42
Excellent assistance!! Thank you Wingfield Motors
I would like to extend my sincere thanks to Tashriq from Wingfield Motors for assisting me with the purchase of my car today. Your excellent assistance, patience, and genuine willingness to help made the entire experience smooth and enjoyable. You took the time to answer all my questions and ensured I was comfortable every step of the way — it truly made a difference. I would also like to thank Helen and Marc from the FNI team for their support throughout the purchasing process. Your professionalism and efficiency were greatly appreciated. Thank you all for making this such a positive and seamless experience. I truly appreciate it!
Helpful (0)
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Naaila N
1 reviews | Active since Jan 2020
21 Feb 2026, 09:42
Excellent assistance!! Thank you Wingfield Motors
I would like to extend my sincere thanks to Tashriq from Wingfield Motors for assisting me with the purchase of my car today. Your excellent assistance, patience, and genuine willingness to help made the entire experience smooth and enjoyable. You took the time to answer all my questions and ensured I was comfortable every step of the way — it truly made a difference. I would also like to thank Helen and Marc from the FNI team for their support throughout the purchasing process. Your professionalism and efficiency were greatly appreciated. Thank you all for making this such a positive and seamless experience. I truly appreciate it!
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Ntombenceba T
1 reviews | Active since Jan 2020
21 Feb 2026, 08:44
Buying a car
Thanks to Tashreeq for being patient, if it was not for his patience and dedication I would have given up...he assisted me until the end. I am so grateful to him, he loves his job and goes an extra mile to assist his clients.
Helpful (0)
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Ntombenceba T
1 reviews | Active since Jan 2020
21 Feb 2026, 08:44
Buying a car
Thanks to Tashreeq for being patient, if it was not for his patience and dedication I would have given up...he assisted me until the end. I am so grateful to him, he loves his job and goes an extra mile to assist his clients.
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Replies (0)VG
Valencia G
1 reviews | Active since Jan 2020
4 Feb 2026, 16:34
Excellent service
Excellent service when I was looking for a vehicle. When what I thought I wanted was not for me the Sales Rep quickly walked with me to look at options. I'm still very happy to be mobile again. Thanks to Farrel at Wingfield Motors for your help.
Helpful (0)
|Replies (0)VG
Valencia G
1 reviews | Active since Jan 2020
4 Feb 2026, 16:34
Excellent service
Excellent service when I was looking for a vehicle. When what I thought I wanted was not for me the Sales Rep quickly walked with me to look at options. I'm still very happy to be mobile again. Thanks to Farrel at Wingfield Motors for your help.
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Replies (0)JS
Jacques S
1 reviews | Active since Jan 2020
21 Jan 2026, 08:28
Fantastic service
I had an excellent experience with Wingfield Motors from start to finish. The entire process was smooth, professional, and stress-free, which really sets them apart. A special thank you to Tashreeq, the salesman, who went above and beyond to ensure everything was handled efficiently. He was knowledgeable, honest, and always willing to assist with any questions or concerns. His customer service made the buying experience truly enjoyable. I’d also like to extend my appreciation to Marc in finance for making the paperwork and finance process quick and easy. He explained everything clearly and ensured there were no surprises, which I really valued. I highly recommend Wingfield Motors to anyone looking for great service and a team that genuinely cares about their customers.
Helpful (0)
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Jacques S
1 reviews | Active since Jan 2020
21 Jan 2026, 08:28
Fantastic service
I had an excellent experience with Wingfield Motors from start to finish. The entire process was smooth, professional, and stress-free, which really sets them apart. A special thank you to Tashreeq, the salesman, who went above and beyond to ensure everything was handled efficiently. He was knowledgeable, honest, and always willing to assist with any questions or concerns. His customer service made the buying experience truly enjoyable. I’d also like to extend my appreciation to Marc in finance for making the paperwork and finance process quick and easy. He explained everything clearly and ensured there were no surprises, which I really valued. I highly recommend Wingfield Motors to anyone looking for great service and a team that genuinely cares about their customers.
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Replies (0)CG
Cassidy G
1 reviews | Active since Jan 2020
20 Jan 2026, 12:32
Great experience at Wingfield Kuilsriver!
Recieved great service from Tashreeq and Mark at the Kuilsriver branch! Very friendly and well mannered toward their customers! Purchase was smooth sailing and everything was explained in good details. They made sure i was offered the best deal for my purchase. Highly recommended!
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Cassidy G
1 reviews | Active since Jan 2020
20 Jan 2026, 12:32
Great experience at Wingfield Kuilsriver!
Recieved great service from Tashreeq and Mark at the Kuilsriver branch! Very friendly and well mannered toward their customers! Purchase was smooth sailing and everything was explained in good details. They made sure i was offered the best deal for my purchase. Highly recommended!
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Riyadh D
1 reviews | Active since Jan 2020
19 Dec 2025, 10:36
Service excellence
Hi All My wife and I just had thee highest experience of excellent customer service from Mr Farrell Kriel. He is well mannered, patient and every step of the way tried to give us the possible deal suited for us. Many many thanks Mr Farrell Kriel. Best wishes to you and your family.
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Riyadh D
1 reviews | Active since Jan 2020
19 Dec 2025, 10:36
Service excellence
Hi All My wife and I just had thee highest experience of excellent customer service from Mr Farrell Kriel. He is well mannered, patient and every step of the way tried to give us the possible deal suited for us. Many many thanks Mr Farrell Kriel. Best wishes to you and your family.
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Replies (0)TV
Trudy V
1 reviews | Active since Jan 2020
11 Oct 2025, 05:33
Uitstekende diens - Wingfield Motors Goodwood
Ek wil graag my opregte dank betuig aan Emelia vir haar uitstekende diens tydens my motor aankoop. Haar professionaliteit en toewyding het die proses baie makliker gemaak. Emelia het nie net al my vrae beantwoord nie, maar sy het ook die ekstra myl gegaan om seker te maak ek was volledig ingelig. Toe sy my sterkte toegewens het met die kar, het ek letterlik hoendervleis gekry, dit het die ervaring nog spesiaal gemaak! Dit was 'n verfrissende ervaring om met iemand te werk wat nie net haar werk goed doen nie, maar ook werklik vir haar kliënte omgee. Ek waardeer haar hulp en sal haar beslis aanbeveel aan ander wat op soek is na 'n ander voertuig. Baie dankie, Emelia! --- Ek hoop dit is presies wat jy soek!
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Trudy V
1 reviews | Active since Jan 2020
11 Oct 2025, 05:33
Uitstekende diens - Wingfield Motors Goodwood
Ek wil graag my opregte dank betuig aan Emelia vir haar uitstekende diens tydens my motor aankoop. Haar professionaliteit en toewyding het die proses baie makliker gemaak. Emelia het nie net al my vrae beantwoord nie, maar sy het ook die ekstra myl gegaan om seker te maak ek was volledig ingelig. Toe sy my sterkte toegewens het met die kar, het ek letterlik hoendervleis gekry, dit het die ervaring nog spesiaal gemaak! Dit was 'n verfrissende ervaring om met iemand te werk wat nie net haar werk goed doen nie, maar ook werklik vir haar kliënte omgee. Ek waardeer haar hulp en sal haar beslis aanbeveel aan ander wat op soek is na 'n ander voertuig. Baie dankie, Emelia! --- Ek hoop dit is presies wat jy soek!
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Nea Van Der berg
1 reviews | Active since Jan 2020
1 Oct 2025, 13:06
Thankyou for amaizing service
Farrel Kriel has made it possible for our family to drive in style . He made sure everything was in place and that we got the best possible deal 🥰 Much love Schultz home Thank you Farrel - we are blessed
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Nea Van Der berg
1 reviews | Active since Jan 2020
1 Oct 2025, 13:06
Thankyou for amaizing service
Farrel Kriel has made it possible for our family to drive in style . He made sure everything was in place and that we got the best possible deal 🥰 Much love Schultz home Thank you Farrel - we are blessed
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Replies (0)