Complaint against Blue dot Properties (Witbank)

Complaint against Blue dot Properties (Witbank) I'm writing to express my extreme dissatisfaction with the handling of my deposit refund by Blue dot Properties. I rented an apartment from them for 12 months. My lease ended on the 31st January 2026 and I moved out on the 12 of Jan 2026. Despite multiple follow-ups since the 2nd of February, my deposit hasn't been refunded. The admin keeps saying they'll follow up with their boss, but I've learned the funds were released from their investors on 2 February 2026. I find the lack of clear communication and responsiveness unacceptable. Emails are often ignored or responded to unhelpfully, with no straight answers about my deposit. I request: 1. An immediate update on my deposit status 2. A clear explanation for the delay 3. Refund of my deposit