Use them at your own risk

I am defeated as my son was involved in a car accident in 2021 and Wolmarans attorneys was recommended by Discovery Bank to assist. I would never recommend them as you chase for feedback and the answers are in jargon and obviously no turn around can be given. I was introduced to them as a firm that only assists with Raf claims and thought the process will ve seamless and easy however I have to run after them to get updates. To my surprise they have revamped and got into a partnership making me feel left in the cold and worried if my sons case matters. I am paying out of pocket for specialist and it is now exhausting. Im now told I need to wait for the new partners to introduce themselves to me then my file will be allocated to someone. My question is what happens in the interim we are talking about lives affected. The lady I spoke to honestly didnt care. Her tone and attitude showed no empathy and care. I asked questions and she didnt have answers and ended up telling me that she now doesnt know what to say to me cause I just need to wait for my file to be allocated. If they struggle with RAF claims I feel sorry for those trusting them with deceased estates