Immigration Assist
Claimed Business
Immigration Assist
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Immigration Assist
Immigration Assist has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Immigration Assist across 53 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSU
Suzanne U
1 reviews | Active since Jan 2020
23 Jul 2025, 14:25
Received refund from Immigration Assist
Updating my previous reviews of this company: Dean Beifus reached out to me, apologized for the long delay, and refunded the amount due to me. Dean was courteous and professional. Unfortunately I cannot upgrade the star rating, due not only to Tanya Beifus's inactions but also to the extremely nasty email I recently received from her.
Helpful (0)
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Suzanne U
1 reviews | Active since Jan 2020
23 Jul 2025, 14:25
Received refund from Immigration Assist
Updating my previous reviews of this company: Dean Beifus reached out to me, apologized for the long delay, and refunded the amount due to me. Dean was courteous and professional. Unfortunately I cannot upgrade the star rating, due not only to Tanya Beifus's inactions but also to the extremely nasty email I recently received from her.
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Luan S
1 reviews | Active since Jan 2020
23 Apr 2025, 15:28
Excellent Assistance renewing my British Passport
This was my second time using Immigration Assist to renew my British Passport. Deon was reliable throughout the whole process. He always rep**** to my messages and answered my questions. It was done efficiently with no delays from his side. Thank you so much for doing this for me. It was a huge help, a weight off with my busy schedule, and worth it.
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Luan S
1 reviews | Active since Jan 2020
23 Apr 2025, 15:28
Excellent Assistance renewing my British Passport
This was my second time using Immigration Assist to renew my British Passport. Deon was reliable throughout the whole process. He always rep**** to my messages and answered my questions. It was done efficiently with no delays from his side. Thank you so much for doing this for me. It was a huge help, a weight off with my busy schedule, and worth it.
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Heidi M
1 reviews | Active since Jan 2020
14 Apr 2025, 14:03
British Passport
I would like to highly recommend Immigration Assist for their professional assistance with my British Passport. All I had to do was email my documentation to them without having to run around myself. I cannot thank them enough as I am now the proud owner of my British Passport.
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Heidi M
1 reviews | Active since Jan 2020
14 Apr 2025, 14:03
British Passport
I would like to highly recommend Immigration Assist for their professional assistance with my British Passport. All I had to do was email my documentation to them without having to run around myself. I cannot thank them enough as I am now the proud owner of my British Passport.
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Suzanne U
1 reviews | Active since Jan 2020
20 Feb 2025, 23:26
Tanya Beifus will not make your promised refund when she can't get your document.
I'm updating my previous review. I have now been waiting over three months for the refund promised to me twice by Tanya Beifus. Emails go unanswered. The WhatsApp contact has blocked my number. Tanya first asked for proof that I'd paid them. Check. Done. Then she said she can't make a refund to a US bank account. Very strange as Clearance Central accomplished that feat when they could not get a document for me. I provided my daughter's South African bank account details. I've followed up four times, never more than once a week. There is only dead air. The only reason I gave one star is
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Suzanne U
1 reviews | Active since Jan 2020
20 Feb 2025, 23:26
Tanya Beifus will not make your promised refund when she can't get your document.
I'm updating my previous review. I have now been waiting over three months for the refund promised to me twice by Tanya Beifus. Emails go unanswered. The WhatsApp contact has blocked my number. Tanya first asked for proof that I'd paid them. Check. Done. Then she said she can't make a refund to a US bank account. Very strange as Clearance Central accomplished that feat when they could not get a document for me. I provided my daughter's South African bank account details. I've followed up four times, never more than once a week. There is only dead air. The only reason I gave one star is
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Replies (0)SU
Suzanne U
1 reviews | Active since Jan 2020
10 Dec 2024, 16:22
You won't get your promised refund if they can't get your birth certificate!
I paid this company for expedited service to get my daughter's vault birth certificate. They promised on their website, and Tanya confirmed in a WhatsApp call, that should they be unable to get the document, they would refund half my money and tell me how to proceed. The National Archives had lost the birth certificate. Tanya did tell me how to proceed but the company has never refunded a single cent. I have made several polite requests for the refund. Tanya told me in October that she was overseas till the 28th of October and would see to it on her return. Nothing happened, so I emailed a request for an update. Nothing. I asked again. Nothing. I went to WhatsApp and it looks as if Tanya has blocked my number as the chat chain has vanished and the message I sent has not been read. This leads me to suspect that she has also blocked my email address. I recommend Hamilton at Clearance Central. When he could not get a document for me, he refunded the entire fee! He's very professional, answering messages the same day, and delivering results in very quick time.
Helpful (0)
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Suzanne U
1 reviews | Active since Jan 2020
10 Dec 2024, 16:22
You won't get your promised refund if they can't get your birth certificate!
I paid this company for expedited service to get my daughter's vault birth certificate. They promised on their website, and Tanya confirmed in a WhatsApp call, that should they be unable to get the document, they would refund half my money and tell me how to proceed. The National Archives had lost the birth certificate. Tanya did tell me how to proceed but the company has never refunded a single cent. I have made several polite requests for the refund. Tanya told me in October that she was overseas till the 28th of October and would see to it on her return. Nothing happened, so I emailed a request for an update. Nothing. I asked again. Nothing. I went to WhatsApp and it looks as if Tanya has blocked my number as the chat chain has vanished and the message I sent has not been read. This leads me to suspect that she has also blocked my email address. I recommend Hamilton at Clearance Central. When he could not get a document for me, he refunded the entire fee! He's very professional, answering messages the same day, and delivering results in very quick time.
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