Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Xlence is perceived as a reliable and transparent online trading broker with competitive spreads and solid platform infrastructure. Customers consistently praise the trading conditions, educational resources, and payment processing. Areas for improvement include the account upgrade system's affordability, customer support responsiveness, and the clarity of account tier information on their website.
TrustIndex
5.3
Ranking
#19
in Debt Management
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I just want to appreciate their customer service team for always helping me on time 🙏 I didn’t encounter any big issues, there were just minor ones, but they made sure to answer my concerns quickly..
1 reviews | Active since Jan 2020
Deposited $100 on my first real trading acc and so far it goes pretty well. Xlence seem good broker
1 reviews | Active since Jan 2020
Deposited $100 on my first real trading acc and so far it goes pretty well. Xlence seem good broker
1 reviews | Active since Jan 2020
Havent met anyone who's on Deluxe or Ultimate here, if you guys are, please can you message me, I have same name email as my name? I would love to explore whats possible on the top-tier accounts here. I'm on prime too, and its great trading, but for some scalping, I feel I could do better.
1 reviews | Active since Jan 2020
Havent met anyone who's on Deluxe or Ultimate here, if you guys are, please can you message me, I have same name email as my name? I would love to explore whats possible on the top-tier accounts here. I'm on prime too, and its great trading, but for some scalping, I feel I could do better.
1 reviews | Active since Jan 2020
rating this broker 5 stars besdies the strange edu, like talks and podcasts, seems more like entertainment then education. the rest is fine, 4 accounts to fit the needs and tc integration from $500
1 reviews | Active since Jan 2020
rating this broker 5 stars besdies the strange edu, like talks and podcasts, seems more like entertainment then education. the rest is fine, 4 accounts to fit the needs and tc integration from $500
Based on recent customer reviews, Xlence is perceived as a reliable and transparent online trading broker with competitive spreads and solid platform infrastructure. Customers consistently praise the trading conditions, educational resources, and payment processing. Areas for improvement include the account upgrade system's affordability, customer support responsiveness, and the clarity of account tier information on their website.
Xlence's biggest strength, according to Hellopeter's AI analysis, is Billing, Payments & Financial Accuracy. Customers consistently report fast, accurate withdrawals and deposits across multiple methods including crypto, Apple Pay, and bank cards. No hidden fees are mentioned and payment processing is described as seamless.
The most common complaint about Xlence, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service & Professional Guidance. While support is generally helpful when contacted, some reviewers note slow response times. The live chat functions more as a message relay than real-time support, and availability is limited to 24/5.
Xlence ranks #19 in Debt Management on Hellopeter with an overall AI Score of 3.6 out of 5, compared to the industry average of 2.8. Its strongest theme is Billing & Payments at 3.9; its weakest is Communication at 3. Best-in-class for Debt Management is FDC Group (4.8). How is the AI Score calculated? →
Xlence has a TrustIndex of 5.3 out of 10 on Hellopeter, based on 134 reviews in the last 12 months. Hellopeter has tracked Xlence across 183 total reviews. How is the TrustIndex calculated? →
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