TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Xquisite Auto has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Xquisite Auto across 36 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Started off well with the friendly and efficient sales staff (only eyebrow raising moment was when I was asked to make a commitment to purchase when I asked if I could drive the vehicle on the freeway...really...?) and I was actually very impressed with the whole deal up until 6 weeks after my purchase. I had bought a Jeep Wrangler with a hard and soft top but when I removed the hard top and put up the soft top I realized that the rear and side windows were missing. I contacted the salesman more than 3 weeks ago and that is when the ducking and diving started. There was no communication other than from myself chasing them for an answer. No one from management contacted me to acknowledge the issue and let me know how it would be resolved. Continual promises to get back to you which do not materialize. I eventually purchased a set at my own expense as I realized that there is absolutely no intention from this company to even acknowledge a problem let alone try and rectify it. Weak management who hide behind salesman and duck any responsibility. A company that supports its customers after the purchase demonstrates that it values them, not just their money. Not so sure this applies to Xquisite Auto. Next step is a complaint to the Motor Industry Ombudsman of SA.
1 reviews | Active since Jan 2020
Started off well with the friendly and efficient sales staff (only eyebrow raising moment was when I was asked to make a commitment to purchase when I asked if I could drive the vehicle on the freeway...really...?) and I was actually very impressed with the whole deal up until 6 weeks after my purchase. I had bought a Jeep Wrangler with a hard and soft top but when I removed the hard top and put up the soft top I realized that the rear and side windows were missing. I contacted the salesman more than 3 weeks ago and that is when the ducking and diving started. There was no communication other than from myself chasing them for an answer. No one from management contacted me to acknowledge the issue and let me know how it would be resolved. Continual promises to get back to you which do not materialize. I eventually purchased a set at my own expense as I realized that there is absolutely no intention from this company to even acknowledge a problem let alone try and rectify it. Weak management who hide behind salesman and duck any responsibility. A company that supports its customers after the purchase demonstrates that it values them, not just their money. Not so sure this applies to Xquisite Auto. Next step is a complaint to the Motor Industry Ombudsman of SA.
1 reviews | Active since Jan 2020
I wanted to buy a car and my friend at work referred me to Ayanda Xulu at Xquisite auto......and he went all our to make sure that my first car experience was the best.Best service, very helpful and kind hearted.
1 reviews | Active since Jan 2020
I wanted to buy a car and my friend at work referred me to Ayanda Xulu at Xquisite auto......and he went all our to make sure that my first car experience was the best.Best service, very helpful and kind hearted.
1 reviews | Active since Jan 2020
I bought my Polo Vivo in February 2024 , After searching tirelessly. A friend refered me to a gentleman called Ayanda Xulu at Xquisite Auto. The excellent service I received was super exceptional 👌🏾What a smooth transaction, helped me with everything I needed , He even does after sales follow ups and reminds me about licensing. Thank you so much to the team at large. I've never had any issues with my car , absolutely love it
1 reviews | Active since Jan 2020
I bought my Polo Vivo in February 2024 , After searching tirelessly. A friend refered me to a gentleman called Ayanda Xulu at Xquisite Auto. The excellent service I received was super exceptional 👌🏾What a smooth transaction, helped me with everything I needed , He even does after sales follow ups and reminds me about licensing. Thank you so much to the team at large. I've never had any issues with my car , absolutely love it
1 reviews | Active since Jan 2020
Xquisite Auto is awesome,best dealer I have been in I bought a JEEP Grand Cherokee.Kamal is fabulous he was very friendly and specific as he walked me through some suggested decisions regarding my preferences (make and model)and that fit my budget,I highly recommend this Xquisite Auto if you want a nice car,the atmosphere is very clean they make you feel at home and the stuff also the service is on point .I had a really great experience by Xquisite Auto,Kamal is an easygoing guy and was great to work with.I love my car I got it at a very good price.Kamal was so patient and helpful in guiding me through the process of finding the perfect car he took his time to understand my needs and never pressured me into anything,the paperwork was handled efficiently and the whole process was smooth and stress free.Would you like to get the car of your dreams an affordable one tell your friends to tell their friends to go to Xquisite Atuo,Kamal will sort you out.
1 reviews | Active since Jan 2020
Xquisite Auto is awesome,best dealer I have been in I bought a JEEP Grand Cherokee.Kamal is fabulous he was very friendly and specific as he walked me through some suggested decisions regarding my preferences (make and model)and that fit my budget,I highly recommend this Xquisite Auto if you want a nice car,the atmosphere is very clean they make you feel at home and the stuff also the service is on point .I had a really great experience by Xquisite Auto,Kamal is an easygoing guy and was great to work with.I love my car I got it at a very good price.Kamal was so patient and helpful in guiding me through the process of finding the perfect car he took his time to understand my needs and never pressured me into anything,the paperwork was handled efficiently and the whole process was smooth and stress free.Would you like to get the car of your dreams an affordable one tell your friends to tell their friends to go to Xquisite Atuo,Kamal will sort you out.
1 reviews | Active since Jan 2020
Big thanks to Kamal at Xquisite Auto who really went the extra mile to get us sorted with an excellent vehicle as a matter of urgency. Kamal responded to our need and urgency and helped us with all aspects of the vehicle sale. The vehicle is fabulous and we are greatly enjoying the new addition. Recommend Kamal and the dealership! Also a big shout out to Philile who is a master of finance applications and got us what we needed. Regards, Peter and Anna
1 reviews | Active since Jan 2020
Big thanks to Kamal at Xquisite Auto who really went the extra mile to get us sorted with an excellent vehicle as a matter of urgency. Kamal responded to our need and urgency and helped us with all aspects of the vehicle sale. The vehicle is fabulous and we are greatly enjoying the new addition. Recommend Kamal and the dealership! Also a big shout out to Philile who is a master of finance applications and got us what we needed. Regards, Peter and Anna
1 reviews | Active since Jan 2020
I bought a Hilux from Xquisite Auto, that I am very happy with, I am in East London and they are in Durban. Delivered with a smile. Great Service. I highly recommend Kamal.
1 reviews | Active since Jan 2020
I had the most amazing experience at Xquisite Auto, all thanks to Kamal! From the moment I walked in, he was incredibly friendly, patient, and knowledgeable. He took the time to educate me on every detail, making sure I felt confident in my choices. His genuine care and expertise were so impressive that I ended up purchasing not just one, but two vehicles! If you're looking for a stress-free, honest, and truly enjoyable car-buying experience, I highly recommend Kamal and the team at Xquisite Auto. Thank you for going above and beyond! 🚗✨
1 reviews | Active since Jan 2020
I had the most amazing experience at Xquisite Auto, all thanks to Kamal! From the moment I walked in, he was incredibly friendly, patient, and knowledgeable. He took the time to educate me on every detail, making sure I felt confident in my choices. His genuine care and expertise were so impressive that I ended up purchasing not just one, but two vehicles! If you're looking for a stress-free, honest, and truly enjoyable car-buying experience, I highly recommend Kamal and the team at Xquisite Auto. Thank you for going above and beyond! 🚗✨
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