Xtreme Roller Doors
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Xtreme Roller Doors has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Xtreme Roller Doors across 28 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The work that they did was of the poorest quality and they just use that as a platform to ***** more money from you and not deliver on any promises to deliver parts, service or complete the work that was started. Reception was utterly rude. They are all a bunch of inbred, classless ******. Steer clear of these ****mers.
1 reviews | Active since Jan 2020
The work that they did was of the poorest quality and they just use that as a platform to ***** more money from you and not deliver on any promises to deliver parts, service or complete the work that was started. Reception was utterly rude. They are all a bunch of inbred, classless ******. Steer clear of these ****mers.
1 reviews | Active since Jan 2020
I have had the unfortunate experience of dealing with this company. In November 2024 the company came out to replace my garage door springs. On the day of fitment, it was discovered that the garager door springs werent strong enough to hold the door up in position. I had called the company and was advised that the reason for this was that the springs needed to settle. More than a month later, the springs have not settled. On the few occasions that i have been able to get ahold of a lady by the name of Mellisa or Tanya, they advised me that someone will come out on that day or the next. No one has come out since. Additionally, they dont respond to mails or calls anymore. I have sent through a letter of demand, which appears to be ignored. I would not recommend this company to anyone
1 reviews | Active since Jan 2020
I have had the unfortunate experience of dealing with this company. In November 2024 the company came out to replace my garage door springs. On the day of fitment, it was discovered that the garager door springs werent strong enough to hold the door up in position. I had called the company and was advised that the reason for this was that the springs needed to settle. More than a month later, the springs have not settled. On the few occasions that i have been able to get ahold of a lady by the name of Mellisa or Tanya, they advised me that someone will come out on that day or the next. No one has come out since. Additionally, they dont respond to mails or calls anymore. I have sent through a letter of demand, which appears to be ignored. I would not recommend this company to anyone
1 reviews | Active since Jan 2020
<div>I would give this company a 0 rating if I could. It also goes under the name of The Garage Door Group. I requested they come out and repair my garage door motor which they duly did. They took the motor and rail away to 'check it' at the workshop. I was told the rail was faulty and they needed to replace it. They returned the next day to reinstall the motor and rail. The brought an old broken rail with them as 'proof'. They reinstalled the motor and got everything working. I checked the 'new' rail once they had left; it was the original rail and I could prove it. Have been trying to get my money back; they no longer answer my calls.</div>
1 reviews | Active since Jan 2020
<div>I would give this company a 0 rating if I could. It also goes under the name of The Garage Door Group. I requested they come out and repair my garage door motor which they duly did. They took the motor and rail away to 'check it' at the workshop. I was told the rail was faulty and they needed to replace it. They returned the next day to reinstall the motor and rail. The brought an old broken rail with them as 'proof'. They reinstalled the motor and got everything working. I checked the 'new' rail once they had left; it was the original rail and I could prove it. Have been trying to get my money back; they no longer answer my calls.</div>
1 reviews | Active since Jan 2020
Do not use them. Does not finish the job, but insist on full payment with promise to return and complete the work. They never return. The woman on phone is very good at making excuses and play you until you give up. Poor workmanship: uneven railings, doors hanging scew, lateral movement so the rails are too far apart. Doors don't seal properly so garage and cars are always full of dust. Used the excuse of parts need replacement. Got the consumer Ombudsman involved and even after officially being told to repair their work, they refused.
1 reviews | Active since Jan 2020
Do not use them. Does not finish the job, but insist on full payment with promise to return and complete the work. They never return. The woman on phone is very good at making excuses and play you until you give up. Poor workmanship: uneven railings, doors hanging scew, lateral movement so the rails are too far apart. Doors don't seal properly so garage and cars are always full of dust. Used the excuse of parts need replacement. Got the consumer Ombudsman involved and even after officially being told to repair their work, they refused.
1 reviews | Active since Jan 2020
My garage door broke, the one cables snapped and I could not open the door. I searched online for a service provider and their name came up 1st. I phoned them and the lady indicated they could assist me immediately, I was grateful as I just had a shoulder replacement operation. They came in the same day, gave me a quote which I accepted (as I had to get the door repaired the same day) at that stage and they fixed the door. After they left I searched for other companies doing the same work and their price was more than 50% cheaper, for the exact same work - I was shocked to see the price difference. I contacted Gavin du Perez and he basically just said that is their price as they use quality spares and they give a longer guarantee period. Their price was R R5175.00 vs Affordable Garage Doors of R2850.00, a difference of R2325.00. I believe they rip people off, do not use them as you can get better prices from other companies. I have learned the hard/expensive way and I will never ever use them again and I want to warn other potential customer's not to use them. Do your homework before making use of them. I still have 2 other doors which must be fixed, but, I will not use them as indicated.
1 reviews | Active since Jan 2020
My garage door broke, the one cables snapped and I could not open the door. I searched online for a service provider and their name came up 1st. I phoned them and the lady indicated they could assist me immediately, I was grateful as I just had a shoulder replacement operation. They came in the same day, gave me a quote which I accepted (as I had to get the door repaired the same day) at that stage and they fixed the door. After they left I searched for other companies doing the same work and their price was more than 50% cheaper, for the exact same work - I was shocked to see the price difference. I contacted Gavin du Perez and he basically just said that is their price as they use quality spares and they give a longer guarantee period. Their price was R R5175.00 vs Affordable Garage Doors of R2850.00, a difference of R2325.00. I believe they rip people off, do not use them as you can get better prices from other companies. I have learned the hard/expensive way and I will never ever use them again and I want to warn other potential customer's not to use them. Do your homework before making use of them. I still have 2 other doors which must be fixed, but, I will not use them as indicated.
1 reviews | Active since Jan 2020
Avoid avoid avoid. Faulty service and missing parts on purpose but expects us to pay in full in promise to finish the job. Do not trust the race. Con artists. Liers. Wasted my money and my effort. They block your number and don’t finish the job. They keep changing their company names. Arno le Hanie and Gavin du Perez. Just to name a few
1 reviews | Active since Jan 2020
Avoid avoid avoid. Faulty service and missing parts on purpose but expects us to pay in full in promise to finish the job. Do not trust the race. Con artists. Liers. Wasted my money and my effort. They block your number and don’t finish the job. They keep changing their company names. Arno le Hanie and Gavin du Perez. Just to name a few
1 reviews | Active since Jan 2020
Stay away from Xtreme Roller Doors. They are all a bunch of con artists. They took my money and never honoured their end of the deal. They deliberately install sub standard/faulty parts and when you pay to have it fixed again they pull a disappearing act. They are all in on the ****. Zero honour. Zero integrity. Zero accountability. Zero workmanship. Zero intellect. Zero class. They will get what they deserve and one star is not it…!
1 reviews | Active since Jan 2020
Stay away from Xtreme Roller Doors. They are all a bunch of con artists. They took my money and never honoured their end of the deal. They deliberately install sub standard/faulty parts and when you pay to have it fixed again they pull a disappearing act. They are all in on the ****. Zero honour. Zero integrity. Zero accountability. Zero workmanship. Zero intellect. Zero class. They will get what they deserve and one star is not it…!
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.