*****ulent Debit Order and Contract with Y2K Connect

R95 was *****ulently deducted from my bank account, I do not know how they got my personal information, including my banking details and I do not even know what they are about. I called the company that deducted the money o their behalf and they have said that they will investigate the matter in 2 days, 2 days have passed with no response from them. I emailed the support team at Y2K and they just apologised with no explanation. FNB charged me R50 to reverse the debit order, said it was my fault and I needed to sort of the matter with Y2K, very rude consultant and I will deal with them as well. I want my money back.