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I said, at this time I dispute the validity of the bill. I asked her to send me a copy of the itemized statement and I'd call her back after reviewing and that I believe I have 30 days to review before further action by collections. Contact Zaful.com +1*8O5*301*7O02 PHONE NUMBER Zaful.com+1*8O5*301*7O02 PHONE NUMBER She said ok about sending but that collections reporting would begin. She never got short, snippy or angry. Then I googled the lab and found this **** site with same stories.