Z
Zando
Unclaimed Business
Z
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceN
Ntokozo
1 reviews | Active since Jan 2020
14 Aug 2025, 10:50
Running a ****
I placed an order on Zando on the 13th of July 2025 . I made 2 separate order . I haven’t recieved anything to this date . Their website keeps on disappearing. I don’t even know where to cancel it so can get my money back . What a **** ! Buy at your own Risk
Helpful (0)
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Ntokozo
1 reviews | Active since Jan 2020
14 Aug 2025, 10:50
Running a ****
I placed an order on Zando on the 13th of July 2025 . I made 2 separate order . I haven’t recieved anything to this date . Their website keeps on disappearing. I don’t even know where to cancel it so can get my money back . What a **** ! Buy at your own Risk
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Replies (0)KM
DK
Ditshipi K
1 reviews | Active since Jan 2020
18 Nov 2024, 22:25
zondo is a ****!
sells **** clothes and refuses for refunds, clothes not eligible for return when they know very well that they about to close down.
Helpful (0)
|Replies (0)DK
Ditshipi K
1 reviews | Active since Jan 2020
18 Nov 2024, 22:25
zondo is a ****!
sells **** clothes and refuses for refunds, clothes not eligible for return when they know very well that they about to close down.
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Anonymous
1 reviews | Active since Jan 2020
12 Nov 2024, 12:48
Zando owes me an order and they cant be found anywhere!!!!!!!!!!!!!!!
I placed an order with Zando and when I went on their website this morning ...Their Website no longer exist and their number is not working and they not replying to my emails. I paid for this order....this is really unacceptable! 😡
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
12 Nov 2024, 12:48
Zando owes me an order and they cant be found anywhere!!!!!!!!!!!!!!!
I placed an order with Zando and when I went on their website this morning ...Their Website no longer exist and their number is not working and they not replying to my emails. I paid for this order....this is really unacceptable! 😡
0
Replies (0)SK
Samarrah K
1 reviews | Active since Jan 2020
5 Nov 2024, 10:04
Zando online shopping is a ****
Did an order and paid and was informed that the order was going to be canceled as payment was not received. I had to reorder and pay so they now delivered 2 of the same item and charged me twice. 1 item is a reject and it is impossible to request a return on their site. Also very cheap material. I have put up a review about this which was also blocked. This site seems to be a ****.
Helpful (0)
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Samarrah K
1 reviews | Active since Jan 2020
5 Nov 2024, 10:04
Zando online shopping is a ****
Did an order and paid and was informed that the order was going to be canceled as payment was not received. I had to reorder and pay so they now delivered 2 of the same item and charged me twice. 1 item is a reject and it is impossible to request a return on their site. Also very cheap material. I have put up a review about this which was also blocked. This site seems to be a ****.
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Replies (0)FA
Fairuz A
1 reviews | Active since Jan 2020
4 Nov 2024, 09:34
Do not order from Zando. Refusal to accept my return and refund my account.
Last week I purchased 2 pairs of shoes in sizes 9 &10 as most sizes vary by brand. Unfortunately, neither pair fits, and now I can’t return them. I was later told that hidden somewhere in the Terms and Conditions is a clause that states all clearance items are non-returnable. If this had been more clearly stated and visible for all to see, many people, including myself, wouldn’t have been caught off guard. I’m very disappointed and frustrated that I’ve wasted money on items I can’t return. This will definitely be my last purchase at Zando. This isn’t the 1st time I’ve had issues with Zando. Previously, I ordered an item that was supposedly in stock, only to be informed after payment that it wasn’t available. I was then forced to accept a voucher instead of a refund to my bank account. This was due to Zando’s poor inventory management, not my mistake. I decided to give Zando another chance, but this is the final straw. I’m done with Zando! The company can learn a lot from their competitors like Superbalist and Takealot, who not only offer quick refunds but also handle returns efficiently. The customers are not forced to drop their returns as it is no longer collected from their homes and they have an option to select which option of refund that they prefer. Please stay away from Zando and rather opt for Superbalist or Takealot. More than half the time, their prices are better and there are no hidden agendas to catch the customers.
Helpful (0)
|Replies (0)FA
Fairuz A
1 reviews | Active since Jan 2020
4 Nov 2024, 09:34
Do not order from Zando. Refusal to accept my return and refund my account.
Last week I purchased 2 pairs of shoes in sizes 9 &10 as most sizes vary by brand. Unfortunately, neither pair fits, and now I can’t return them. I was later told that hidden somewhere in the Terms and Conditions is a clause that states all clearance items are non-returnable. If this had been more clearly stated and visible for all to see, many people, including myself, wouldn’t have been caught off guard. I’m very disappointed and frustrated that I’ve wasted money on items I can’t return. This will definitely be my last purchase at Zando. This isn’t the 1st time I’ve had issues with Zando. Previously, I ordered an item that was supposedly in stock, only to be informed after payment that it wasn’t available. I was then forced to accept a voucher instead of a refund to my bank account. This was due to Zando’s poor inventory management, not my mistake. I decided to give Zando another chance, but this is the final straw. I’m done with Zando! The company can learn a lot from their competitors like Superbalist and Takealot, who not only offer quick refunds but also handle returns efficiently. The customers are not forced to drop their returns as it is no longer collected from their homes and they have an option to select which option of refund that they prefer. Please stay away from Zando and rather opt for Superbalist or Takealot. More than half the time, their prices are better and there are no hidden agendas to catch the customers.
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Replies (0)MS
Michelle S
1 reviews | Active since Jan 2020
2 Nov 2024, 16:18
Hidden fees, cheap and nasty products. Never again!
I'll never order anything from Zando again. What a disappointment! It's a wriggly, unfinished, cheap, and nasty-quality shoe rack. It looks so much better in the picture. A third-party company contacted me because this product came DIRECTLY from China to me, and I had to pay an additional R125 shipping fee that was nowhere on the initial price. Sneaky and anything but transparent.
Helpful (0)
|Replies (0)MS
Michelle S
1 reviews | Active since Jan 2020
2 Nov 2024, 16:18
Hidden fees, cheap and nasty products. Never again!
I'll never order anything from Zando again. What a disappointment! It's a wriggly, unfinished, cheap, and nasty-quality shoe rack. It looks so much better in the picture. A third-party company contacted me because this product came DIRECTLY from China to me, and I had to pay an additional R125 shipping fee that was nowhere on the initial price. Sneaky and anything but transparent.
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Replies (0)CH
Clem H
1 reviews | Active since Jan 2020
31 Oct 2024, 11:28
Zando's ********* bow out
I bought four of what was advertised as 925 Sterling Silver rings at Zando. I am unable to log a call, emails are bouncing back, no one to complain to. I now read that they are closing. This is how they bow out - cheating loyal customers of their hard earned money. Now I sit with 4 **** rings. This is very *********. Henceforth, I will remember Zando with a bitter taste in my mouth. Sies.
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Clem H
1 reviews | Active since Jan 2020
31 Oct 2024, 11:28
Zando's ********* bow out
I bought four of what was advertised as 925 Sterling Silver rings at Zando. I am unable to log a call, emails are bouncing back, no one to complain to. I now read that they are closing. This is how they bow out - cheating loyal customers of their hard earned money. Now I sit with 4 **** rings. This is very *********. Henceforth, I will remember Zando with a bitter taste in my mouth. Sies.
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Replies (0)