Parcelspot
Claimed Business
Parcelspot
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Susan N
1 reviews | Active since Jan 2020
1 Jun 2023, 16:08
Absolutely Disappointing
I first used parcelspot in March this year to send a parcel to Australia and i gave them a glowing review because my parcel arrived on time and intact. Going by the good experience that I had with them, I sent another parcel through them to the UK. My recipient then notified me of a change of address and I quickly sent through the change via an email to Craig and even followed up with a call and in both media, he told me that the change had been effected... all this was before the parcel had even landed in the UK according to the tracking records. The parcel finally arrived in the UK but at the original address that was supposed to hat been changed by Craig. I sent emails to Craig asking him to explain but he has not rep****. I have tried calling and my calls always get cut. I believe he fiddled with the tracking messages on their website because it did show the new address for a while and I was put at ease....but on the day of delivery, the Parcelspot site "miraculously" showed the old address. I had even put a note for the recipient to be called prior to delivery and that never happened. I am now left with trying to find out who took receipt of the parcel and hopefully it has not been ******. I would have preferred to be told the truth and not be **** to by Craig. The whole experience has left a bitter taste in my mouth and I really have no kind words for Parcelspot and Craig in particular. The Parcelspot website now states that they are no longer taking parcels effective from the 1st of June 2023 but will conclude with those taken before that date. I believe there's karma...what goes around comes around Craig!
Helpful (0)
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Susan N
1 reviews | Active since Jan 2020
1 Jun 2023, 16:08
Absolutely Disappointing
I first used parcelspot in March this year to send a parcel to Australia and i gave them a glowing review because my parcel arrived on time and intact. Going by the good experience that I had with them, I sent another parcel through them to the UK. My recipient then notified me of a change of address and I quickly sent through the change via an email to Craig and even followed up with a call and in both media, he told me that the change had been effected... all this was before the parcel had even landed in the UK according to the tracking records. The parcel finally arrived in the UK but at the original address that was supposed to hat been changed by Craig. I sent emails to Craig asking him to explain but he has not rep****. I have tried calling and my calls always get cut. I believe he fiddled with the tracking messages on their website because it did show the new address for a while and I was put at ease....but on the day of delivery, the Parcelspot site "miraculously" showed the old address. I had even put a note for the recipient to be called prior to delivery and that never happened. I am now left with trying to find out who took receipt of the parcel and hopefully it has not been ******. I would have preferred to be told the truth and not be **** to by Craig. The whole experience has left a bitter taste in my mouth and I really have no kind words for Parcelspot and Craig in particular. The Parcelspot website now states that they are no longer taking parcels effective from the 1st of June 2023 but will conclude with those taken before that date. I believe there's karma...what goes around comes around Craig!
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Nalani M
1 reviews | Active since Jan 2020
23 Feb 2023, 08:40
Impressive service delivery
I would like to say that the service received from Rhenu***press - Economy with Parcelspot was excellent. My package was collected timeously and delivered well before the delivery date. So very impressed.
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Nalani M
1 reviews | Active since Jan 2020
23 Feb 2023, 08:40
Impressive service delivery
I would like to say that the service received from Rhenu***press - Economy with Parcelspot was excellent. My package was collected timeously and delivered well before the delivery date. So very impressed.
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UA
Uwe A
1 reviews | Active since Jan 2020
12 Dec 2022, 12:00
Trust the negative reviews, do not use this company.
I booked a collection for 5/12/2023 for express delivery on 7/12/2023. The delivery address was at a client's office in an office park (clearly labelled) and for 3 days the courier attempted delivery at 7pm. No delivery attempts over the weekend. Online support assured me that the parcel would be delivered on Monday morning (12/12/2023). At 2pm I was informed that no one could get hold of the driver, and no guarantee could be given that my parcel would actually be delivered. I highly do NOT recommend this company for deliveries. They are cheap for a reason. I have no other choice but to write off this package as "stolen". I have no hope that it will ever reach my client. I will give my future business to a company that would appreciate it.
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Uwe A
1 reviews | Active since Jan 2020
12 Dec 2022, 12:00
Trust the negative reviews, do not use this company.
I booked a collection for 5/12/2023 for express delivery on 7/12/2023. The delivery address was at a client's office in an office park (clearly labelled) and for 3 days the courier attempted delivery at 7pm. No delivery attempts over the weekend. Online support assured me that the parcel would be delivered on Monday morning (12/12/2023). At 2pm I was informed that no one could get hold of the driver, and no guarantee could be given that my parcel would actually be delivered. I highly do NOT recommend this company for deliveries. They are cheap for a reason. I have no other choice but to write off this package as "stolen". I have no hope that it will ever reach my client. I will give my future business to a company that would appreciate it.
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