ZA
Zero Appliances
Claimed Business
ZA
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Zero Appliances
Zero Appliances has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Zero Appliances across 26 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLG
MM
Mishack M
1 reviews | Active since Jan 2020
24 Jun 2024, 10:12
Complaint
I recentley bought a 8L Zero gas geyser, it shut's its self off every 10mins and during winter this is totally not convinient, I called the factory to find out if it's adjustable and they told me no, and added I must not compare them to any other manufacturer, this was the technical trusted guy in the facturory, I will never recommend this brand to any one, the custormer service is terrible
Helpful (0)
|Replies (0)MM
Mishack M
1 reviews | Active since Jan 2020
24 Jun 2024, 10:12
Complaint
I recentley bought a 8L Zero gas geyser, it shut's its self off every 10mins and during winter this is totally not convinient, I called the factory to find out if it's adjustable and they told me no, and added I must not compare them to any other manufacturer, this was the technical trusted guy in the facturory, I will never recommend this brand to any one, the custormer service is terrible
0
Replies (0)YB
Yvonne B
1 reviews | Active since Jan 2020
12 Feb 2024, 18:45
Zero : Out the box failure on gas geyser. Poor product and poor service
I bought a zero gas geyser from builders for installation at a remote holiday location. The item was so poorly manufactured that after the installation. (and trust me, it is not a 5 min job for an installer) the geyser did not ignite. The would require the removal and reversal of the new back to the old unit. Eventually phone an electrician to have a look why it did not ignite. Found that The one connection wasn't properly crimped in the manufacturing process. Plse take note I reported this to their email 3 time and the failed to once answer me. Poor product, poor service. You will be left with the installation cost much higher than the upgrade price to a better unit. You make the call if it is worth it.
Helpful (0)
|Replies (0)YB
Yvonne B
1 reviews | Active since Jan 2020
12 Feb 2024, 18:45
Zero : Out the box failure on gas geyser. Poor product and poor service
I bought a zero gas geyser from builders for installation at a remote holiday location. The item was so poorly manufactured that after the installation. (and trust me, it is not a 5 min job for an installer) the geyser did not ignite. The would require the removal and reversal of the new back to the old unit. Eventually phone an electrician to have a look why it did not ignite. Found that The one connection wasn't properly crimped in the manufacturing process. Plse take note I reported this to their email 3 time and the failed to once answer me. Poor product, poor service. You will be left with the installation cost much higher than the upgrade price to a better unit. You make the call if it is worth it.
0
Replies (0)AC
Anna C
1 reviews | Active since Jan 2020
10 Jan 2024, 14:23
Oven glass exploded
I bought a gas stove on 8 November 2023 and tested it before installation, the oven glas exploded. I contacted them to collect the item and a refund but demand a installation certificate. Do not buy Zero Appliances
Helpful (0)
|Replies (0)AC
Anna C
1 reviews | Active since Jan 2020
10 Jan 2024, 14:23
Oven glass exploded
I bought a gas stove on 8 November 2023 and tested it before installation, the oven glas exploded. I contacted them to collect the item and a refund but demand a installation certificate. Do not buy Zero Appliances
0
Replies (0)MV
Maggie V
1 reviews | Active since Jan 2020
18 Dec 2023, 14:20
Bad After Care services
I got brand new stove from Zero Appliances on the 08/12/2023, the oven does not work , i have been calling , whatsapping and emailing them trying to sort my problem , the person dealing with the whatsapp advise they will get back to us last week already still no assistance has been received,
Helpful (0)
|Replies (0)MV
Maggie V
1 reviews | Active since Jan 2020
18 Dec 2023, 14:20
Bad After Care services
I got brand new stove from Zero Appliances on the 08/12/2023, the oven does not work , i have been calling , whatsapping and emailing them trying to sort my problem , the person dealing with the whatsapp advise they will get back to us last week already still no assistance has been received,
0
Replies (0)MH
Mike H
1 reviews | Active since Jan 2020
22 Jan 2023, 10:10
Zero happiness
I have a 6 burner full gas cooker which has turned out to be the biggest piece of **** EVER sold. The only reason I bought it was that I had experience of their -70 C freezers in the lab I worked at. After this I wouldn't touch them with a barge pole! I know that there will be no response from Zero, bad companies don't admit error/mistakes. Would happily pay a couple of hundred rand to get rid of this ****.
Helpful (0)
|Replies (0)MH
Mike H
1 reviews | Active since Jan 2020
22 Jan 2023, 10:10
Zero happiness
I have a 6 burner full gas cooker which has turned out to be the biggest piece of **** EVER sold. The only reason I bought it was that I had experience of their -70 C freezers in the lab I worked at. After this I wouldn't touch them with a barge pole! I know that there will be no response from Zero, bad companies don't admit error/mistakes. Would happily pay a couple of hundred rand to get rid of this ****.
0
Replies (0)dM
duncan M
1 reviews | Active since Jan 2020
21 Jun 2022, 16:19
Gas Geysers problematic in winter
We bought three (2 x16L and 1 x 12L) Zero Appliances gas geysers in the last four months when we decided to convert to gas geysers in our rooms to avoid loadshedding. We have had endless issues with them since the start of winter. They cut right in the middle of a shower and bring in cold water without warning. Our guests suffered the trauma of having to endure cold water in the middle of a warm shower. Due to the nature of our business - Guesthouse, we couldn't even send them for repairs. To be honest I don't even think i want them repaired. We have since brought in another brand and we have had no problems since.
Helpful (0)
|Replies (0)dM
duncan M
1 reviews | Active since Jan 2020
21 Jun 2022, 16:19
Gas Geysers problematic in winter
We bought three (2 x16L and 1 x 12L) Zero Appliances gas geysers in the last four months when we decided to convert to gas geysers in our rooms to avoid loadshedding. We have had endless issues with them since the start of winter. They cut right in the middle of a shower and bring in cold water without warning. Our guests suffered the trauma of having to endure cold water in the middle of a warm shower. Due to the nature of our business - Guesthouse, we couldn't even send them for repairs. To be honest I don't even think i want them repaired. We have since brought in another brand and we have had no problems since.
0
Replies (0)QB
Quentin B
1 reviews | Active since Jan 2020
22 Mar 2022, 07:50
Bad product production
Bought gas stove from House and home on 5 February 2022 it was delivered on the 18 February 2022 i reported the issue on the 16 March 2022 Item under 1month replacement guarantee The one plate has stopped working Zero appliances refuses to replace or repair their faulty product.
Helpful (0)
|Replies (0)QB
Quentin B
1 reviews | Active since Jan 2020
22 Mar 2022, 07:50
Bad product production
Bought gas stove from House and home on 5 February 2022 it was delivered on the 18 February 2022 i reported the issue on the 16 March 2022 Item under 1month replacement guarantee The one plate has stopped working Zero appliances refuses to replace or repair their faulty product.
0
Replies (0)