Ridiculous service

1st impression CVS has disrespectful consultants. Lesego should be trained on turnaround time 48 hours should be counted correctly and she should also be trained on grammar used to customers . Their customer service is very poor. I paid and requested an amended cv on Tuesdays at 12:30 it is now past 4 on Thursday I'm being told I'm wrong 48 hours is not yet passed.