1 reviews | Active since Member
I've been using Vault22 for a while now and genuinely invested in the platform. With 12 connected accounts and a Financial Fitness Score of 800/1000, I'm not a casual user — I rely on this tool to manage my financial life seriously. That's exactly why the recent changes have been so frustrating. Several features I depended on have simply disappeared, with no communication, no announcement, and no warning:
Transaction descriptions — I used to be able to add custom notes to transactions to track context and spending decisions. Gone. Account nicknames — I had all my accounts labelled in a way that made sense to me. That customisation has been removed. Manual account sorting — Being able to organise my accounts my way was essential. Now it auto-sorts, and I've lost control of my own dashboard layout. Custom categorisation — The flexibility to organise my financial data the way I think about it has been significantly reduced.
What makes this worse isn't just the lost functionality — it's the silence around it. The platform evolves, features disappear, and users aren't kept in the loop. When I raised these issues, I received generic, boilerplate responses that didn't address my specific complaints. It felt like my feedback went into a void. A newer version of a product should have more capability, not less. Functionality regression is a real problem, and for engaged users it's genuinely painful. I still believe in what Vault22 is trying to do, which is why I'm taking the time to write this. But I need the team to hear this: users who actually engage with the platform depend on these features. Please restore them — and please communicate with your users when things change.