24/7 Asap
Verified Business
AI Review Summary
Based on recent customer reviews, 24/7 Asap faces severe criticism for being virtually unreachable, with customers unable to find working phone numbers or email addresses. The overwhelming majority of reviewers are desperately trying to cancel subscriptions or debit orders but cannot contact the company. Multiple customers report unauthorised debit deductions they never consented to, including vulnerable individuals such as pensioners and a person with Alzheimer's. Continued billing after cancellation attempts and a complete lack of transparent contact information are recurring complaints that suggest serious service and ethical concerns.
Performance(last 12 months):
0Trustindex Rating
#69Ranked In Financial Services
55mReply Time
-67 NPSUnlikely
Replied to 91% of negative reviews
Reply time on negative reviews: 59 min
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
55m
NPS Score
-67
Recommended: Unlikely
Replied to 91% of negative reviews
Reply time on negative reviews: 59 min
Review Distribution
1.3|24 Reviews
Jun '25 - May '26
5(0%)
4(4.8%)
3(4.8%)
2(14.3%)
1(76.2%)
5(0%)
4(4.8%)
3(4.8%)
2(14.3%)
1(76.2%)
Frequently Asked Questions About 24/7 Asap
Based on recent customer reviews, 24/7 Asap faces severe criticism for being virtually unreachable, with customers unable to find working phone numbers or email addresses. The overwhelming majority of reviewers are desperately trying to cancel subscriptions or debit orders but cannot contact the company. Multiple customers report unauthorised debit deductions they never consented to, including vulnerable individuals such as pensioners and a person with Alzheimer's. Continued billing after cancellation attempts and a complete lack of transparent contact information are recurring complaints that suggest serious service and ethical concerns.
24/7 Asap has a TrustIndex of 0 out of 10 on Hellopeter, based on 24 reviews in the last 12 months. They reply to 91% of negative reviews, typically within 59 min. Hellopeter has tracked 24/7 Asap across 188 total reviews. How is the TrustIndex calculated? →
Recent reviews (24)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAV
Anzelle V
1 reviews | Active since Jan 2020
2 Mar 2026, 18:54
ASAP 24/7 sold to elderly person who has no idea who they are or how to contact them
My elderly mother on sassa pension was signed up somehow, she has alzeimemers and minimal income. She has a debit order that needs to be stopped now. How was this signed up even?
Helpful (0)
|Replies (0)AV
Anzelle V
1 reviews | Active since Jan 2020
2 Mar 2026, 18:54
ASAP 24/7 sold to elderly person who has no idea who they are or how to contact them
My elderly mother on sassa pension was signed up somehow, she has alzeimemers and minimal income. She has a debit order that needs to be stopped now. How was this signed up even?
0
Replies (0)PT
Patience T
1 reviews | Active since Jan 2020
16 Feb 2026, 14:08
Cancelation of 24/7 ASAP debit orders
Goodday I will like to cancell my debit order with 24/7 ASAP with immediately effect as this company is impossible to reach when you need help. I am no longer in need of your service Regards Patience Tsoka 0727860034
Helpful (0)
|Replies (0)PT
Patience T
1 reviews | Active since Jan 2020
16 Feb 2026, 14:08
Cancelation of 24/7 ASAP debit orders
Goodday I will like to cancell my debit order with 24/7 ASAP with immediately effect as this company is impossible to reach when you need help. I am no longer in need of your service Regards Patience Tsoka 0727860034
0
Replies (0)MG
AV
AG
Annatjie G
1 reviews | Active since Jan 2020
22 Jan 2026, 07:16
Debietorder
I need someone to phone me to cancel my debit order and tell me what this business is doing very urgently please.
Helpful (0)
|Replies (0)AG
Annatjie G
1 reviews | Active since Jan 2020
22 Jan 2026, 07:16
Debietorder
I need someone to phone me to cancel my debit order and tell me what this business is doing very urgently please.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
21 Jan 2026, 10:28
Extremely bad service from 24/7 ASAP
I recently posted on hellopeter that I could not find any contact details for 24/7 ASAP - there were numerous other posting from people experiencing the same issue. I had a prompt reply from them, however the reply was nonsense and did nothing to resolve the issue. In a nut shell, they apologized for my inconvenience and wrote I could contact them, and I quote, "on ********** during business hours or email us at ********** and one of our consultants will gladly assist. " I cannot contact ********** !!! Why are they scared or reluctant to give proper contact details ? I'm an exceptionally irritated customer :((
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
21 Jan 2026, 10:28
Extremely bad service from 24/7 ASAP
I recently posted on hellopeter that I could not find any contact details for 24/7 ASAP - there were numerous other posting from people experiencing the same issue. I had a prompt reply from them, however the reply was nonsense and did nothing to resolve the issue. In a nut shell, they apologized for my inconvenience and wrote I could contact them, and I quote, "on ********** during business hours or email us at ********** and one of our consultants will gladly assist. " I cannot contact ********** !!! Why are they scared or reluctant to give proper contact details ? I'm an exceptionally irritated customer :((
0
Replies (0)A
A