24/7 Asap
Verified Business
|1.4|21 Reviews (last 12 months)|Responds in 4h 35m
24/7 Asap
Verified Business
|1.4
21 Reviews (last 12 months)
Responds in 4h 35m
AI Review Summary
Based on recent customer reviews, 24/7 Asap is facing significant customer dissatisfaction, with feedback overwhelmingly negative. A recurring theme is the inability to locate contact details, with customers consistently mentioning frustration around cancelling subscriptions and stopping debit orders. Many reviewers describe long-standing monthly deductions, some spanning years, and allege unauthorised sign-ups affecting vulnerable individuals such as pensioners and elderly relatives. Customers frequently express that responses received offer little resolution. The prevailing sentiment reflects a perception of poor accessibility, weak customer service, and concerns about transparency around how subscriptions are initiated.
Performance(last 12 months):
Trustindex Rating
3Ranked In Financial Services
#145Reply Time
4h 35mNPS Score
-63Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 5h 2m
TrustIndex
3
Ranking
#145
in Financial Services
Reply Time
4h 35m
NPS Score
-63
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 5h 2m
Review Distribution
1.4|21 Reviews
Aug '25 - Jul '26
Recent reviews (21)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAN
A
AV
Anzelle V
1 reviews | Active since Apr 2021
2 Mar 2026, 18:54
ASAP 24/7 sold to elderly person who has no idea who they are or how to contact them
My elderly mother on sassa pension was signed up somehow, she has alzeimemers and minimal income. She has a debit order that needs to be stopped now. How was this signed up even?
Helpful (0)
|Replies (3)AV
Anzelle V
1 reviews | Active since Apr 2021
2 Mar 2026, 18:54
ASAP 24/7 sold to elderly person who has no idea who they are or how to contact them
My elderly mother on sassa pension was signed up somehow, she has alzeimemers and minimal income. She has a debit order that needs to be stopped now. How was this signed up even?
0
Replies (3)PT
Patience T
1 reviews | Active since Feb 2026
16 Feb 2026, 14:08
Cancelation of 24/7 ASAP debit orders
Goodday I will like to cancell my debit order with 24/7 ASAP with immediately effect as this company is impossible to reach when you need help. I am no longer in need of your service Regards Patience Tsoka ***
Helpful (0)
|Replies (1)PT
Patience T
1 reviews | Active since Feb 2026
16 Feb 2026, 14:08
Cancelation of 24/7 ASAP debit orders
Goodday I will like to cancell my debit order with 24/7 ASAP with immediately effect as this company is impossible to reach when you need help. I am no longer in need of your service Regards Patience Tsoka ***
0
Replies (1)MG
AV
AG
Annatjie G
1 reviews | Active since Jan 2026
22 Jan 2026, 07:16
Debietorder
I need someone to phone me to cancel my debit order and tell me what this business is doing very urgently please.
Helpful (0)
|Replies (3)AG
Annatjie G
1 reviews | Active since Jan 2026
22 Jan 2026, 07:16
Debietorder
I need someone to phone me to cancel my debit order and tell me what this business is doing very urgently please.
0
Replies (3)A
Anonymous
1 reviews | Active since Jun 2017
21 Jan 2026, 10:28
Extremely bad service from 24/7 ASAP
I recently posted on hellopeter that I could not find any contact details for 24/7 ASAP - there were numerous other posting from people experiencing the same issue. I had a prompt reply from them, however the reply was nonsense and did nothing to resolve the issue. In a nut shell, they apologized for my inconvenience and wrote I could contact them, and I quote, "on ********** during business hours or email us at ********** and one of our consultants will gladly assist. " I cannot contact ********** !!! Why are they scared or reluctant to give proper contact details ? I'm an exceptionally irritated customer :((
Helpful (0)
|Replies (1)A
Anonymous
1 reviews | Active since Jun 2017
21 Jan 2026, 10:28
Extremely bad service from 24/7 ASAP
I recently posted on hellopeter that I could not find any contact details for 24/7 ASAP - there were numerous other posting from people experiencing the same issue. I had a prompt reply from them, however the reply was nonsense and did nothing to resolve the issue. In a nut shell, they apologized for my inconvenience and wrote I could contact them, and I quote, "on ********** during business hours or email us at ********** and one of our consultants will gladly assist. " I cannot contact ********** !!! Why are they scared or reluctant to give proper contact details ? I'm an exceptionally irritated customer :((
0
Replies (1)