Extremely bad service from 24/7 ASAP

I recently posted on hellopeter that I could not find any contact details for 24/7 ASAP - there were numerous other posting from people experiencing the same issue. I had a prompt reply from them, however the reply was nonsense and did nothing to resolve the issue. In a nut shell, they apologized for my inconvenience and wrote I could contact them, and I quote, "on ********** during business hours or email us at ********** and one of our consultants will gladly assist. " I cannot contact ********** !!! Why are they scared or reluctant to give proper contact details ?

I'm an exceptionally irritated customer :((